Regional Field Trainer

Lennox International•Richardson, TX

2d•Onsite

About The Position

Who We Are Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us. What Drives Success Join our dynamic Lennox Residential HVAC Learning Solutions Team, where excellence is not just a goal, but a standard. As a Regional Field Trainer, you will play a pivotal role in shaping a world-class internal customer training experience. Your impact extends beyond day-to-day operations, influencing sales, and driving operational excellence. The Role: As a Regional Field Trainer, you will be actively involved in: Assisting in developing, testing, and maintaining courses and materials used in training. Establishing course content, student learning objectives, and coordinating the development of training aids. Reviewing problem areas, identifying training needs, and implementing effective solutions. Developing criteria for evaluating the effectiveness of training activities. Conducting training using diverse delivery methods, including face-to-face small group instruction, classroom sessions, and webinars. Work Environment: This position will be based out of our Lennox Corporate Headquarters in Richardson, TX with up to 75% travel, predominantly on weekdays. This role will be responsible for managing the West Region of the United States . Candidates may be based in Dallas, TX; Salt Lake City, UT; Los Angeles, CA; or Phoenix, AZ .

Requirements

Requires a bachelor's degree or an equivalent combination of education and experience.
Requires at least 5 years related experience.
Demonstrated communication, interpersonal, presentation, coaching, collaboration and organizational skills.
Problem solving, analytical and decision making skills, using good judgment and professionalism.
Curriculum development and ability to develop soft- and hard-skills in others with sustainable behavior changes.
Ability to build successful/credible relationships with a variety of business leaders and must be able to work effectively with all levels of the organization.
Identify, develop and lead the implementation of multiple projects in a fast-paced, challenging environment with competing priorities.
High proficiency in all Microsoft Office Products required

Nice To Haves

Experience with Flash, Visio, Microsoft Office, WebEx is preferred.

Responsibilities

Provide leadership to a dedicated team of field employees, fostering commitment and excellence.
Positively impact the financial performance of Lennox stores and aligned Territories through training.
Collaborate with cross-functional partners and the leadership team to design, deliver, and continuously support training initiatives.
Understand and prioritize business segment goals, effectively communicating initiatives, priorities, and company strategy to team members.
Become a trusted expert and partner in new industry standards and operational processes, ensuring exceptional training and support.
Assisting in developing, testing, and maintaining courses and materials used in training.
Establishing course content, student learning objectives, and coordinating the development of training aids.
Reviewing problem areas, identifying training needs, and implementing effective solutions.
Developing criteria for evaluating the effectiveness of training activities.
Conducting training using diverse delivery methods, including face-to-face small group instruction, classroom sessions, and webinars.