JLLposted 7 days ago
$150,000 - $160,000/Yr
Full-time • Senior
Syracuse, NY
Real Estate

About the position

As a Regional Facility Management Operations Leader, you will be responsible for overseeing and optimizing facility management operations across multiple sites. You'll drive excellence in safety, performance, client satisfaction, and operational efficiency while ensuring seamless integration of various functions and meeting contractual obligations. This role requires a strategic mindset, strong leadership skills, and the ability to balance multiple priorities in a dynamic environment.

Responsibilities

  • Fostering a safety-first culture through proactive measures and recognition programs
  • Managing and developing high-performing teams across different regions and functions
  • Monitoring and improving client satisfaction through KPIs and regular surveys
  • Overseeing the integration of Project Delivery Services, Occupancy Planning, and IFM Operations
  • Managing budgets and driving cost-saving initiatives across sites
  • Ensuring compliance with contractual requirements and achieving performance goals
  • Leading energy conservation efforts and promoting sustainable practices
  • Introducing and implementing innovative facility management solutions
  • Collaborating with cross-functional teams to enhance service delivery and operational efficiency

Requirements

  • 7+ years of experience in facility management leadership roles
  • Proven track record of managing large-scale facility operations and teams
  • Strong financial acumen with experience in budget management and cost optimization
  • Excellent communication and interpersonal skills
  • Proficiency in facility management software and Microsoft Office suite
  • Knowledge of safety regulations and best practices in facility management

Nice-to-haves

  • Professional certifications such as CFM (Certified Facility Manager) or IFMA credentials
  • Experience with energy management systems and sustainability initiatives
  • Knowledge of project management principles and practices
  • Familiarity with lean management techniques and continuous improvement methodologies
  • Experience in managing client relationships in a B2B environment
  • Multilingual skills to support global operations

Benefits

  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
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