Regional Facilities Leader, Gallery Preservation

Restoration Hardware

11d

About The Position

At RH we believe deeply that the “right” people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined and won’t take “no” for an answer. We value team players, people who are more concerned about what’s right rather than who’s right. The Regional Facilities Leader will be responsible for leading repairs and maintenance for 25+ Gallery/Restaurant locations. Design and implement innovative processes and systems to lead multiple projects at any given time. This team member will experience a wide range of problem solving situations requiring leadership and collaboration to solve. Responsibility around sourcing, hiring, retaining and leading local external vendors for each location is a critical part of the role. The right candidate has demonstrated strong strategic and analytical skills along with strong planning, organization and relationship building skills.

Requirements

Driven to provide excellent leadership and partnership to internal and external partners
Highly motivated self-starter with the ability to quickly change gears based on business needs
Perform consistently in a fast-paced environment
Ability to work collaboratively within a team and with cross-functional partners
Excellent oral, written, and interpersonal skills
Adept at quickly identifying, interpreting and solving problems. Expert at making quick, accurate and appropriate decisions and using experience to affect positive change
Expert planning, organization, and prioritization skills
Independent thinker capable of taking initiative and working with minimal direction
5+ years of repairs and maintenance experience
3+ years of multi unit leadership experience
Bachelor’s Degree or equivalent work experience
Proficiency in Mac Operating Systems, Microsoft Office, Google Applications
Experience with online forms and surveys
Driver’s license preferred
Ability to lift and mobilize small to medium items up to 25 lbs., while utilizing appropriate equipment and techniques
Ability to maneuver effectively around gallery/restaurant floor, stock room and office
Position entails prolonged standing, twisting, stooping, kneeling, squatting, bending and climbing
Ability to travel locally, out of state or out of country

Responsibilities

Live and breathe our Values and Beliefs
Works closely with the Sr. VP and Director, RH Preservation to execute company strategies
Becomes an expert in the R&M operational processes and procedures
Assumes full R&M responsibility and accountability over each Gallery/Restaurant within their assigned field
Builds beneficial relationships and partnerships with their Field, Gallery & Facility Leader partners
Maintains a high level of professional communication with internal and external partners
Selects and manages external vendor partners by market.
Maintains mutually beneficial relationships in order to receive priority responses to urgent needs
Conducts regular vendor meetings/ outreach
Participates in new location openings by seeing punch list items through to completion.
Leads Post Opening Follow Up calls
Manages R&M budgets, ensures all assigned locations hit their given R&M budgets monthly
Manages ServiceChannel requests, vendor set up, vendor training, invoice approval, timely submissions and follow up for all assigned locations
Creates maintenance plans and schedules for all preventative maintenance, cleaning, etc.