Regional Engineer - MD, DC & Northern, VA.

Enterprise Community Partners • Baltimore, MD

22h • $68,000 - $87,000

About The Position

The Regional Engineer provides leadership, direction, and oversight for the physical condition, appearance, and operational efficiency of assigned properties. This role ensures a safe and attractive living environment, exceptional quality and service, sustained resident satisfaction, and associate engagement while maintaining high Net Operating Income (NOI) percentages. The Regional Engineer supervises maintenance associates, manages capital and REAC project budgets, develops strategic plans for REAC scores averaging above 90, reviews work orders for trends and errors, resolves complex maintenance and resident issues, oversees reconstruction post-major events, and coordinates compliance with regulatory requirements, serving as a critical resource for on-site teams, management, and external stakeholders. Works with onsite team to ensure timely, accurate, and high-quality completion of resident service requests. Review service requests for trends and errors. Works with Maintenance Supervisors to effectively manage all maintenance associates; ensures they are fully trained and that all job responsibilities are completed in a timely and efficient manner. Perform repairs without contractors. Works with onsite teams to oversee apartment turnovers, to include repairs, renovates, paints, and cleans vacant apartments. Works with onsite teams to ensure that all areas are kept safe, tidy, and free of trash, debris, and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up. Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures. Resolves complex maintenance issues and mediate during disasters including sensitive communications with residents. Work with site team to develop, budget, and schedule for completion of Preventive Maintenance Program as stated in the P& P for their portfolio. Oversees specific Capital improvements and Maintenance repairs on all communities within their portfolio, to include capital upgrades, asset preservation, and property loss and insurance claims. Develop strategic plans for REAC inspections and manage CAPEX budgets. Oversee reconstruction post-major events, ensuring residents return within 30 days (when applicable). Work with Director of Engineering to negotiate short-term annual contracts to maintain the property including but not limited to Landscape, Snow Removal, Elevators, Swimming Pools, and Mechanical Systems (chillers, boilers, etc.). Work with Director of Engineering to develop, budget, and implement a 5-year Capital Asset Preservation plan for all communities within the assigned portfolio. Work with L&D to provide training and mentorship for maintenance team members, both current and new hires. Responds timely, appropriately, and courteously to emergencies. Participates in and attends all required in-service training sessions. Supports all communities as assigned by management. Coordinate preparation of properties for government mandated inspections (ex. REAC, DHCD), to ensure compliance and provide Yardi application training. Coordinate coverage for open maintenance positions within assigned portfolio. Other duties as assigned.

Requirements

• Minimum ten years apartment maintenance or related building trade experience; prior five years supervisory experience.
• Minimum two years’ experience of contract oversight and proposal review
• High School Diploma or G.E.D.
• Extensive knowledge in areas such as carpentry, plumbing, electrical, HVAC, equipment repair, and painting.
• EPA Section 608 Technician Certification- Type II or Universal Certification
• Ability to demonstrate proficiency in the use of hand and power tools.
• Ability to lead, direct, and motivate others to innovate and excel.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Excellent interpersonal skills.
• Positive attitude, enthusiasm, and energy.
• Strong customer service orientation to older adults.
• Strong attention to detail.
• One year experience with basic computer keyboarding, office software and navigational skills.
• Must be able to travel throughout the assigned portfolio as needed; some overnight travel may be required.
• Provide basic tool set.
• Possess and maintain timely and reliable transportation.
• 24/7 on-call availability.
• When on-call, be ready, available, and fit for work.

Responsibilities

• Provide leadership, direction, and oversight for the physical condition, appearance, and operational efficiency of assigned properties.
• Ensure a safe and attractive living environment, exceptional quality and service, sustained resident satisfaction, and associate engagement while maintaining high Net Operating Income (NOI) percentages.
• Supervise maintenance associates.
• Manage capital and REAC project budgets.
• Develop strategic plans for REAC scores averaging above 90.
• Review work orders for trends and errors.
• Resolve complex maintenance and resident issues.
• Oversee reconstruction post-major events.
• Coordinate compliance with regulatory requirements.
• Serve as a critical resource for on-site teams, management, and external stakeholders.
• Work with onsite team to ensure timely, accurate, and high-quality completion of resident service requests.
• Work with Maintenance Supervisors to effectively manage all maintenance associates; ensures they are fully trained and that all job responsibilities are completed in a timely and efficient manner.
• Perform repairs without contractors.
• Work with onsite teams to oversee apartment turnovers, to include repairs, renovates, paints, and cleans vacant apartments.
• Work with onsite teams to ensure that all areas are kept safe, tidy, and free of trash, debris, and animal waste, including the cleanliness of the dumpster areas, as well as the necessary preparation of dumpsters for trash pick-up.
• Comply with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
• Resolve complex maintenance issues and mediate during disasters including sensitive communications with residents.
• Work with site team to develop, budget, and schedule for completion of Preventive Maintenance Program as stated in the P& P for their portfolio.
• Oversee specific Capital improvements and Maintenance repairs on all communities within their portfolio, to include capital upgrades, asset preservation, and property loss and insurance claims.
• Develop strategic plans for REAC inspections and manage CAPEX budgets.
• Oversee reconstruction post-major events, ensuring residents return within 30 days (when applicable).
• Work with Director of Engineering to negotiate short-term annual contracts to maintain the property including but not limited to Landscape, Snow Removal, Elevators, Swimming Pools, and Mechanical Systems (chillers, boilers, etc.).
• Work with Director of Engineering to develop, budget, and implement a 5-year Capital Asset Preservation plan for all communities within the assigned portfolio.
• Work with L&D to provide training and mentorship for maintenance team members, both current and new hires.
• Respond timely, appropriately, and courteously to emergencies.
• Participate in and attend all required in-service training sessions.
• Support all communities as assigned by management.
• Coordinate preparation of properties for government mandated inspections (ex. REAC, DHCD), to ensure compliance and provide Yardi application training.
• Coordinate coverage for open maintenance positions within assigned portfolio.
• Other duties as assigned.

Benefits

• Enterprise offers a comprehensive total rewards package for you and your family.
• These include dental, health, and vision care plans, as well as family-building benefits such as adoption and surrogacy support.
• Enterprise supports flexible work arrangements to promote work-life balance and offers health advocacy, an Employee Assistance Program (EAP), and mental health benefits.
• We round out our package with financial education, wellness programs, and auto-enrollment in the company’s 401(k) plan with employer matching contributions.
• Finally, you will have access to learning and development opportunities, including tuition reimbursement for job-related courses and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED