Regional Engagement Manager - Chicago

Bread Financial•Schaumburg, IL

10d•Hybrid

About The Position

The Regional Engagement Manager is pivotal in enhancing the client's associate and customer experience with Bread Financial products. The Field Team at Bread Financial works internally and with our clients to drive top-line sales by maximizing customer loyalty, utilizing insights and proven practices.This role involves executing strategies and providing recommendations to maximize performance and productivity.

Requirements

High School Diploma or GED.
5+ years of experience in retail, banking, fintech, or similar industry.

Nice To Haves

Bachelor’s Degree in Marketing, Business, Retail, or Communications.
5+ years experience in a sales-driven culture with financial accountability.
Leadership experience.
Experience in facilitation, negotiation, presentation skills and the ability to influence without authority.
Experience with remote/virtual teams.

Responsibilities

Execute engagement strategies to achieve acquisition budgets for respective clients.
Analyze performance and identify critical opportunities to influence results.
Develop client relationships and execute tactics within scope.
Expertise in assessing learning styles to inspire and educate clients on payment solutions.
Support field strategy through critical thinking and decision quality.
Inspect and validate client tools and processes.
Focus on personal growth and contribute to departmental development.

Benefits

Bread Financial offers medical, prescription drug, dental, vision, and other voluntary benefits (including basic and optional life insurance, supplemental medical plans, and short and long-term disability) to eligible associates (regular full-time associates scheduled to work 30 hours per week or more) and their spouses/domestic partners, and child(ren) under the age of 26.
New associate elected coverage begins on date of hire (with the exception of disability coverage which has a 6-month waiting period).
Six weeks of 100% paid parental leave for eligible parents is available after a 180-day waiting period.
Hired associates can immediately enroll in Bread Financial’s 401(k) plan.
All associates receive 11 paid holidays.
Associates have discretion in managing their time away from work through the Flexible Time Off (FTO) program and may need to notify and receive approval from their manager prior to taking the time off.
Associates (except those located in Illinois) receive 80 hours of Paid Sick and Safe Time (“PSST”) upon hire and at the beginning of each subsequent calendar year.
Illinois associates receive 40 hours of Illinois PSST upon hire and at the beginning of each subsequent calendar year and 40 hours of Illinois Paid Leave upon hire and at the beginning of each subsequent calendar year.
Illinois Paid Leave must be used before associates in Illinois will be approved to take FTO.
Hired associates will be able to elect the purchase company stock during offering periods in June and December.
You will be eligible for an annual incentive bonus based on individual and company performance.