About The Position

Join CHEP and lead a fleet with purpose. We’re looking for a dynamic Driver Manager to oversee our Low Volume Recovery (LVR) operations in the Central Region. This role is critical to ensuring safety, compliance, and operational excellence while driving sustainability and customer satisfaction

Requirements

  • 3–5+ years of people leadership experience
  • Knowledge of DOT regulations and transportation management
  • Experience with P&L ownership and KPI reporting
  • Strong communication and problem-solving skills
  • High School Diploma required

Nice To Haves

  • Familiarity with Transportation Management Systems, Salesforce, and DOT eLogs (e.g., JJ Keller Encompass) preferred
  • Bachelor’s Degree preferred

Responsibilities

  • Manage and monitor the asset recovery process across the assigned region, ensuring compliance with Asset Recovery guidelines and achieving collection targets.
  • Provide leadership, support, and guidance to Asset Recovery Representatives, ensuring optimal territory coverage and recovery efficiency.
  • Collaborate with Logistics and wider asset management teams to ensure timely and efficient collections, minimizing delays and optimizing resource allocation.
  • Oversee transportation costs, ensuring alignment with budget targets by leveraging the most cost-effective carriers and methods.
  • Track and resolve operational issues related to transport, collections, and customer interactions, ensuring timely solutions and continuous improvement.
  • Ensure adherence to safety standards across all recovery operations, fostering a culture of zero harm and compliance within the team.
  • Regularly review and analyze collection performance, providing weekly reports and recommendations to drive improvements.
  • Drive the continuous improvement of asset recovery processes, ensuring that hardware, tools, and resources are up-to-date and support efficient operations.
  • Manage pallet asset recovery across the region, meeting compliance and collection targets.
  • Lead a team of 18 Low Volume (LTL) Drivers (Rep I, Rep II, CDL-A) and provide guidance to planning, safety, and admin support.
  • Ensure full DOT and CHEP safety compliance, reducing incidents and maintaining system standards.
  • Drive collection and delivery volume, optimize routes, and improve CIFOT/DIFOT service levels.
  • Own regional P&L performance, managing budgets and cost per pallet.
  • Partner with Operations, Supply Chain, Asset Recovery, Sales, and Logistics to integrate services and deliver results.
  • Implement continuous improvement initiatives and leverage automation tools for efficiency.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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