Regional Director- Austin, TX

Compass Group

2d

About The Position

The Regional Director is a senior leader within the Austin, Texas market, responsible for driving operational excellence, financial performance, and client satisfaction across all Canteen business lines: Vending, MicroMarkets, Office Coffee & Pantry, Culinary, and Unattended Retail.This role oversees multi-site operations, leads a diverse team of District General Managers and Operations Managers, and ensures alignment with Canteen’s national strategy. The ideal candidate combines a strong retail and service mindset with proven experience managing complex, distributed operations.

Requirements

• Bachelor’s degree or equivalent experience.
• 5+ years of multi-site operations leadership.
• Familiarity with warehousing, logistics, and fleet management systems.
• Experience in vending, unattended retail, office coffee, or similar operations.
• Proven success leading diverse, distributed teams across multiple markets.
• Strong P&L management, budgeting, and financial analysis skills.
• Exceptional leadership, communication, and strategic thinking abilities.
• Proficiency with logistics, route, and inventory systems.
• Willingness to travel regionally.

Nice To Haves

• Experience in contract-managed or route-based services.
• Background in large-scale food, retail, or hospitality operations.

Responsibilities

• Direct operations across all business lines, ensuring best-in-class execution in unattended retail, vending, office coffee, and refreshment services.
• Foster a culture of innovation, safety, and operational excellence with a retail-focused approach.
• Ensure compliance with company, client, and regulatory standards.
• Drive operational and financial goals, including budgeting, forecasting, and performance reporting.
• Lead strategic initiatives to improve service quality, route efficiency, and technology integration.
• Provide leadership, coaching, and mentorship to District Managers, Operations Managers, and frontline teams.
• Promote accountability, inclusion, collaboration, and continuous improvement.
• Ensure consistent application of company policies and champion talent development and succession planning.
• Act as the senior point of contact for key regional clients, ensuring satisfaction and retention.
• Partner with sales and client success teams to support growth, renewals, and onboarding.
• Drive a customer-first culture focused on exceptional experiences and service reliability.
• Identify opportunities for expansion and service enhancements across client portfolios.
• Own full regional P&L and deliver on financial targets.
• Analyze performance data to improve margins, productivity, and ROI.
• Ensure contract compliance and operational scalability across accounts.
• Collaborate with senior leadership to align regional execution with national strategy.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees