Regional Director, Student Placement & Support

AMERICAN INSTITUTE FOR FOREIGN STUDY•Stamford, CT

1d•$27 - $29•Hybrid

About The Position

AYA is seeking an energetic, people-driven Regional Director to lead student placement and support efforts. This is a dynamic, relationship-focused role ideal for someone who thrives on connecting with others, driving results, and making a meaningful impact in the lives of students and families.

Requirements

Bachelor’s degree or equivalent work experience
1–3 years of experience in customer service, sales, education, or other people-facing roles
Strong verbal and written communication skills
Proven ability to build relationships and engage diverse audiences
Comfortable managing frequent communication and outreach
Proficiency in Microsoft Office; willingness to learn CRM/database systems
Flexibility to work evenings and during peak seasons, with travel as needed
Outgoing, confident, and highly people-oriented
Comfortable communication by phone and managing high-volume outreach
Goal-driven with a strong sense of ownership and accountability
Skilled communicator who builds trust quickly
Able to handle sensitive situations with professionalism and empathy
Highly organized and adaptable in a fast-paced environment
Employees must be able to meet any applicable requirements for domestic and international travel.
Employees must also be able to meet the driving requirements of the position, which may include operating a personal or rental vehicle, subject to applicable law.

Responsibilities

Place international students with American host families and meet placement goals through proactive outreach and relationship-building
Recruit, train, and motivate a network of Local Coordinators
Build and maintain strong relationships with host families, students, and community partners nationwide
Provide hands-on student support, including guidance and conflict resolution
Manage rematch processes to ensure positive outcomes when placements change
Ensure compliance with program policies and U.S. Department of State regulations