Regional Director, RCM Operations

Lifepoint Health • Brentwood, TN

4h • Remote

About The Position

Regional Director of Revenue Cycle Management Operations
Schedule: Days: Monday-Friday. Full time.
Job Location Type: Remote
Your experience matters
At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you’ll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier ®.
More about our team
Reporting to the AVP of Revenue Cycle, the Regional Director of Revenue Cycle Management Operations oversees end-to-end Revenue Cycle functions across assigned service lines, with responsibility for operational execution, performance management, and consistent application of Revenue Cycle strategy. This position partners closely with Analytics, Finance, Revenue Integrity, IT, Compliance, and Operations to drive measurable KPI improvement and support organizational growth, acquisitions, and system standardization initiatives.

Requirements

• Bachelor’s degree required; Master’s degree preferred. Equivalent combination of education and experience may be considered
• Minimum of 7 years of progressive experience in Medical Billing and Revenue Cycle Management.
• Demonstrated leadership experience across middle- and back-end Revenue Cycle operations

Responsibilities

• Lead and scale a rapidly growing Revenue Cycle organization, adapting operating models to support growth, acquisitions, and increased volume.
• Provide strategic direction and operational leadership for professional billing Revenue Cycle functions.
• Maintain accountability for productivity, quality, compliance, and client-specific performance metrics.
• Centralize ownership for end-to-end professional billing Revenue Cycle operations across assigned service lines.
• Establish and maintain industry’s best practices and standardized workflows.
• Serve as the primary Revenue Cycle leader supporting local market billing coordinators for Behavioral Health, RHCs, and Provider-Based Billing.
• Provide guidance, escalation support, and problem-solving assistance to ensure timely claim submission, follow-up, and resolution.
• Establish consistent communication and operating rhythms with market billing leaders to review performance, barriers, and improvement opportunities.
• Translate enterprise Revenue Cycle strategies, policies, and standards into practical workflows for local teams.
• Partner with market and operational leadership to support workflow optimization and change management.
• Partner with Analytics to ensure reporting accuracy and standardized KPI definitions.
• Establish governance processes for reviewing and approving Revenue Cycle build changes, payer configurations, and workflow modifications.
• Monitor the operational impact of system changes and ensure rapid issue resolution to prevent revenue disruption.

Benefits

• Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development: Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director