Regional Director Operations

Brightview Senior Living, LLC•Boston, MA

5d•$170,000 - $210,000•Onsite

About The Position

Brightview Senior Living is thrilled to announce that due to an internal promotion, we are hiring a Regional Director of Operations! This Regional Director of Operations for Brightview Senior Living will have the privilege of leading a regional portfolio of our Brightview communities in The New England Region by providing them with direction and oversight of overall operations, as well as ensuring that we are providing exceptional quality, outstanding service, sustained resident satisfaction, superior associate engagement, operational efficiency, and strong financial results. In this role, you will actively attract, motivate, retain and coach a group of high performing Executive Directors, in addition to divisional leadership teams who collectively direct the day to day operations for each of the communities. You will be responsible for developing and executing the strategic business plans that optimize each community in the portfolio. Other specific duties will include oversight and development of community operating budgets and performance plans, monitoring sales performance, implementation of effective operation systems and processes, and maintenance of effective communication strategies within the region. Most importantly, you will champion your region and ensure that our team embraces the vision, the mission, and the vibrancy of the organization, and that we create and maintain a vibrant and engaging living environment for Brightview residents… and a great place to work for its associates. It is important to note that this Regional Director of Operations must have availability to travel through MA, RI, and CT to support our communities on site most days of the week. Travel to Brightview's Home Office in Baltimore a few times a month may be required as well.

Requirements

Bachelor’s degree in business, geriatrics, health care, hospitality or a related field and a minimum of eight years of progressive management experience; or equivalent combination of experience and education.
Excellent interpersonal skills and demonstrated ability to connect and communicate effectively, in English, with diverse populations.
Demonstrated ability to motivate and lead people and get results through others.
Will be currently located in a commutable distance to the New England Region, or is willing to relocate to this area.
Ability to analyze and synthesize data from a variety of sources and to apply reason, logic, and advanced problem solving skills to resolve complex issues.
Strong financial acumen and ability to develop and execute complex, strategic business plans.
Ability to both work collaboratively and to make independent decisions as appropriate.
Excellent written communication skills including proper grammar and professional writing.
Ability to work in a fast paced environment and to prioritize, organize and manage multiple priorities.
Proficient in Microsoft Office suite and the ability to quickly master new software applications.
Strong customer orientation to older adults.
Compliance with state licensing requirements (where applicable).

Nice To Haves

Experience with multi-site management and working in senior living is preferable, but would be open to other backgrounds.

Responsibilities

Actively attract, motivate, retain and coach a group of high performing Executive Directors, in addition to divisional leadership teams who collectively direct the day to day operations for each of the communities.
Developing and executing the strategic business plans that optimize each community in the portfolio.
Oversight and development of community operating budgets and performance plans
Monitoring sales performance
Implementation of effective operation systems and processes
Maintenance of effective communication strategies within the region.
Champion your region and ensure that our team embraces the vision, the mission, and the vibrancy of the organization, and that we create and maintain a vibrant and engaging living environment for Brightview residents… and a great place to work for its associates.