Regional Director of Quality Assurance
About The Position
O'Neill Healthcare is currently looking for a Director of Quality Assurance to join our fantastic team! The Regional Director of Quality Assurance is responsible for overseeing, implementing, and continuously improving quality assurance programs across multiple locations within an assigned region. This role ensures compliance with regulatory requirements, company standards, and best practices while driving a culture of quality, safety, and continuous improvement. O'Neill Healthcare offers a wide range of employee recognition/incentive programs: Medical, dental, and vision after 60 days 401k with Company Match and Profit Sharing Free Financial Advisors Available with Participation PTO available after 90 days Anniversary Dinners/Luncheons Annual Cleveland Guardians Outing Annual Cleveland Cavs Outing Wellness program – Discounted medical insurance and $ bonuses twice a year Tuition Reimbursement Annual Employee off-site Christmas Party Regular Staff Cookouts during summer months Family-oriented resident/staff events throughout the year (trick or treat, Easter egg hunt, fall festivals, etc.) Who are we? O'Neill Healthcare is a premier Healthcare provider with 6 local homes that provide seniors with the diverse, personal, and high-quality care they need. Our services range from Skilled Care, Assisted Living, Independent Living, Memory Support, Hospice Care, and outpatient services. With our wide range of healthcare options, we are dedicated to creating a welcoming environment for our residents and staff. If you are looking for an opportunity to enrich and make a difference in others' lives, we want you to join our family! Why is the company amazing? We are regularly recognized as one of the finest healthcare centers in Northeastern Ohio, ranking in the top 10 percent of all nursing homes in Ohio for resident satisfaction. We are proud to earn the highly regarded CMS 5-Star Rating for our homes!
Requirements
- Active Registered Nurse license in the state of Ohio
- Experience in quality assurance or quality management
- Leadership experience overseeing multiple sites or regions
- Strong knowledge of applicable regulatory and accreditation standards
- Proven experience leading audits, compliance initiatives, and continuous improvement programs
- Excellent analytical, organizational, and problem-solving skills
- Strong communication and leadership abilities
- Ability to travel regularly within the assigned region
Responsibilities
- Provide strategic leadership and oversight of quality assurance programs across all regional locations
- Ensure compliance with federal, state, local, and industry-specific regulations and accreditation requirements
- Conduct regular audits, inspections, and assessments; identify risks and lead corrective and preventive action plans
- Analyze quality data, trends, and performance metrics to drive continuous improvement initiatives
- Partner with regional and site leadership to address quality issues and improve operational performance
- Lead, mentor, and evaluate staff
- Support regulatory surveys, inspections, and external audits; serve as a primary regional point of contact
- Investigate incidents, complaints, and non-conformances; ensure timely resolution and documentation
- Develop and deliver quality-related training and education programs
- Prepare and present reports on quality performance, risks, and improvement efforts
- Promote a culture of accountability, patient/customer safety, and excellence
Benefits
- Medical, dental, and vision after 60 days
- 401k with Company Match and Profit Sharing
- Free Financial Advisors Available with Participation
- PTO available after 90 days
- Anniversary Dinners/Luncheons
- Annual Cleveland Guardians Outing
- Annual Cleveland Cavs Outing
- Wellness program – Discounted medical insurance and $ bonuses twice a year
- Tuition Reimbursement
- Annual Employee off-site Christmas Party
- Regular Staff Cookouts during summer months
- Family-oriented resident/staff events throughout the year (trick or treat, Easter egg hunt, fall festivals, etc.)
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
Number of Employees
501-1,000 employees
