About the position
Tri-National, Inc., a fast-growing, truck load carrier in a JIT environment, located in St. Charles, MO, is currently seeking a highly motivated individual to join our Maintenance Department as Regional Director of Maintenance. This position would be direct support to the Owner in carrying out the responsibilities of the Maintenance Department and leading a team of Technicians and Mechanics in providing high quality preventative maintenance and repair. TNi has dedicated itself to providing seamless service for the trading partners in Mexico, US, and Canada.
Responsibilities
- Oversee multiple shop operations
- Plan daily manpower to meet workload
- Provide support to the operations team regarding all equipment related issues
- Provide customer relationship management, including issue resolution, customer satisfaction, and retention
- Monitor and analyze all opportunities to cut costs and improve efficiencies
- Perform administrative functions; including payroll approval, repair order maintenance and compliance documentation
- Provide clean, safe working conditions of the facility and equipment
- Communicate with clients to ensure operation's and company's needs are met
- Identify and monitor equipment sent to outside sources for repairs
- Travel 25%
Requirements
- Must possess at least 2 years' industry experience in fleet maintenance or operations capacity and 5-8 years of direct management experience
- Looking for someone who is self-motivated, detail-oriented, has excellent organizational skills, and possess the ability to multitask and prioritize
- Must possess good communication, interpersonal and analytical skills
- Prior technician/mechanic experience
- Strong knowledge of DOT regulations and HOS rules
- Knowledge of Trucking and or Automotive Service/Warranty Departments
- Experience with TMT maintenance module, Excel, Word & Outlook, preferred
- Experience with AS400, Qualcomm preferred
