Regional Director, Hospital Site Operations
About The Position
Purpose Responsible for oversight and management of all aspects of Patient Access s upport to a multi-health ministry 24 / 7 operation: including all hospital points of scheduling, financial counseling, authorizations, Medicaid eligibility, denials & registration. Accountable for leading, guiding, & directing the Trinity Health regional area functional responsibilities. Enables regional level strategy to address internal or external business & regulatory issues; provides functional expertise & ensures fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborates with Service Area, Regions, & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations & / or optimization leadership focus. Essential Functions All of the SASS Function Area Leaders will include these essential functions. Do not edit the statements. Our Trinity Health Culture: Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions. Leadership Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals. Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations Direction & Growth Providing advice, guidance, & leadership to service area, functional area, RHM, & Regions. Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend Strategic Support & Accountability Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives Responsible for supporting regional efforts to comply with functional area priorities Accountable for the selection, evaluation, & overall success of the functional leadership teams Organization-wide focal point for establishing functional strategies & governance over financials & staffing Accountable for communication between service area, functional area, RHM, & Regions leader Operational Delivery Responsible for measuring & reporting KPIs/metrics & value delivery Providing advice, guidance, & leadership for the colleague life cycle Maintains a working knowledge of applicable Federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct, as well as other policies, procedures & guidelines in to ensure adherence in a manner that reflects honest, ethical & professional behavior & safe work practices.
Requirements
- Bachelors Degree in Accounting, Finance, Business Administration or other related field, or an equivalent combination of education & experience.
- Seven (7) to ten (10) years of direct & progressively more responsible experience in revenue cycle operations, revenue analytics & metrics revenue management.
- Minimum of five (5) years leadership experience in a multi-facility, integrated health care delivery system, or revenue cycle consulting experience.
Nice To Haves
- Master’s degree preferred.
- Proficient in Microsoft Office suite
Responsibilities
- Providing advice, guidance & leadership to RHM & Region leaders in developing strategies & in the achievement of performance goals.
- Enable Collaboration across & within service area, RHM & Regions to ensure consistency & integration of strategy & operations
- Providing advice, guidance, & leadership to service area, functional area, RHM, & Regions.
- Leading standardization / systemness & optimization of policy, process, methodology, establishing a national community of practice
- Oversee Vendor/Contract Labor Management including centralizing strategy & optimizing spend
- Collaborates in system-wide strategy development & deployment of functional area priorities & initiatives
- Responsible for supporting regional efforts to comply with functional area priorities
- Accountable for the selection, evaluation, & overall success of the functional leadership teams
- Organization-wide focal point for establishing functional strategies & governance over financials & staffing
- Accountable for communication between service area, functional area, RHM, & Regions leader
- Responsible for measuring & reporting KPIs/metrics & value delivery
- Providing advice, guidance, & leadership for the colleague life cycle
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What This Job Offers
Job Type
Full-time
Career Level
Manager
