The Regional Director provides market leadership and direction for the effective management of operations and the delivery of home health agency services, strategic planning, development and attainment of market/Company goals and objectives. Essential Functions the Regional Director must have regular attendance/punctuality, be able to work with others at all levels of the Company, have exceptional customer service, and be completely honest. Other assigned duties include: • Assists with training and orienting new Executive Directors, as assigned • Provides leadership to appointed region(s) and assists in strategic planning process that supports market growth including census, staffing, retention, utilization, and compliance, ensuring they align with the company’s strategic objectives • Oversight of appointed region(s) management of annual operating budget. • Maintains weekly and monthly meetings with Executive Directors in appointed region(s) • Ensures appointed region(s) performance and operations follow all regulatory requirements including all other local, state, and federal regulations related to home-based care. • Assures recruitment and retention of support and clinical staff adequate to meet patient needs and guarantee prompt and timely admissions of all referrals. • Maintains a system of staffing which is based on patient needs and which defines the number and mix of Clinical Staff and office support staff needed. • Works with the sales team to develop and execute growth strategies, alongside local leadership. • Reports appointed region(s) monthly KPIs to leadership team, creating action plans to address areas of opportunity/deficiency. • Demonstrates and maintains a working knowledge of and ensures Agency management adheres to the Medicare Conditions of Participation and State Operations Manual in states where applicable per licensing requirements. • Directly and indirectly supervises market staff. • Demonstrates and gives proper assistance in handling of satisfactory on-site surveys by all regulatory bodies as pertains to home health. • Participates in the development of the company-wide Performance Improvement Plan in consultation with Executive Team and Clinical Coordinators. • Establishes a clear channel of communication between Executive Team, Clinical Coordinators and staff to keep them informed and promotes professional working relationships with alt departments and agencies. • Demonstrates understanding of the principles of human resources, applicable laws, policies and procedures. • Leads and attends company committees as requested. • Exercises authority through channels to ensure delegation and empowerment of staff. • Other duties as assigned.
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Job Type
Full-time
Career Level
Director