Regional Director-East

Integrated Services for Behavioral Health • Zanesville, OH

13h • $114,000 - $140,000

About The Position

We are seeking a Regional Director - East! East Ohio Region Join our team! Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to the resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual. The Regional Director - East oversees the overall performance of the region, including but not limited to serving multiple programs and service lines in a multi-county area. The Regional Director supports County Managers in all operational, administrative, and clinical functions. Effectively collaborates to coordinate resources and care across regions in partnership with other regional team members and subject matter experts. Actively promotes the organizations mission, vision, and values in all interactions. The East region consists of the following counties in Ohio: Coshocton, Muskingum, Guernsey, Noble, Washington, Morgan and Perry. The pay range for this position is $114,000-$140,000 annually, based on experience.

Requirements

• A high school degree or GED equivalent is required
• A bachelors degree in business, public administration, healthcare administration, or another related field is required
• 8 years of direct relevant experience in the behavioral health industry is required
• 5 years of progressive experience in a leadership role is required
• Experience working within Electronic Health Record systems is required
• Advanced knowledge of Medicare/Medicaid regulations and procedures, licensing and certification requirements, and other state and federal regulations relating to the healthcare industry is required
• Advanced knowledge of financial metrics and the ability to identify opportunities to improve upon financial metrics are required
• The ability to direct, manage, implement, and evaluate operational activities is required
• Ability to implement, monitor initiatives, and provide appropriate feedback, and/or corrective actions is required
• Proficient computer skills, including working knowledge of Microsoft Office Suite, e-mail systems, and web-based programs, are required
• The ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, financial reports, and governmental regulations is required
• Ability to write reports, business correspondence, speeches, and articles for publication, and local procedure manuals is required
• The ability to effectively present information and respond to common inquiries and complaints from groups of managers, employees, patients, regulatory agencies, members of the business community, vendors, public groups, boards of directors, and other stakeholders is required
• The ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people is preferred
• The ability to prioritize multiple complex tasks is required
• 75% travel in the field supporting client care and regional operations, or more as needed, is expected and required for this role
• Excellent communication skills, both oral and written, are required
• The ability to bill Medicaid without restrictions is required
• A valid driver's license and the ability to operate a motor vehicle are required
• An appropriate level of auto insurance coverage is required
• Ability to manage deadlines within a fast-paced, high-volume environment is required
• The ability to operate in an Internet-based, automated office environment is required
• The ability to maintain a high-speed internet connection is required
• Prolonged periods of sitting at a desk and working on a computer are required
• Must be able to lift up to 15 pounds at times

Nice To Haves

• A masters degree in business, public administration, healthcare administration, or another related field is preferred
• Experience overseeing multisite or locations is preferred
• 2 years experience managing large budgets/projects and providing operational forecasting for financial modeling is preferred
• The ability to interact and communicate with a variety of people, both on a one-on-one basis and in meetings and group presentations; must be able to relate to and work with ill, emotionally upset, and sometimes hostile people is preferred

Responsibilities

• Responsible for delivery outcomes, financial sustainability, and growth (current and new programs), and drive initiatives to meet or exceed budgeted financial expectations
• Directly oversees and provides support and developmental opportunities to County Managers and other direct reports
• Communicates clearly and effectively the organizational goals to their respective teams and successfully implements organizational goals within their region
• Conduct regular site visits to assess and drive results in operations, employee performance, and client care
• Lead efforts to achieve and maintain high ratings on quality measures, accreditation reviews, and other established criteria
• Supports and motivates direct reports to accomplish both their individual professional and organizational goals.
• Develops or assists in the development of plans to grow internal talent to meet current and future business needs
• Models and encourages professional behaviors, honesty, integrity, and authenticity, which reinforces culture and instills trust
• Adapts to evolving needs and manages ambiguity
• Monitors policy compliance for assigned offices/providers
• Establishes priorities for areas of responsibility in relation to all facets of the business
• Communicates the priorities to practice management; modifies priorities as needed
• Stays abreast of patient satisfaction trends and communicates results as needed
• Assists the county manager as needed to create plans to improve scores
• Ensure the overall well-being of each county through effective management practices for all areas, such as budget planning and adherence, marketing and communication priorities, compliance, implementations, and timely completion of priorities
• Provide regular updates to senior leaders regarding local market and or service line dynamics and opportunities
• Travel within the designated service area
• Performs other duties as assigned

Benefits

• Medical
• Dental
• Vision
• Short-term Disability
• Long-term Disability
• 401K w/ Employer Match
• Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees