Regional Director, Clinical Operations and Research (NP/PA)

Professional Case Management•Farmington, NM

17d

About The Position

At Professional Case Management (PCM), our mission drives us. We have a growing team of over 4,000 employees who are passionate about delivering care that enhances the quality of life of clients in the most healing of environments – the home. We believe that aligning genuine, caring team members with this purpose is life-changing for our clients, customers, and teammates alike. And it’s our goal to consistently stretch ourselves – and the organization – to ensure we’re always learning, growing, and elevating our standards of service. In everything we do, we share a strong set of core values: We Work As A Team, We Do The Right Thing, We Figure It Out, We Pursue Growth, and We Take Ownership. PCM has been an industry leader in delivering specialized in-home care and other services to clients for over 30 years. Our Home Care division is the nation’s premier Home Healthcare provider to former nuclear weapons and uranium workers, upholding the highest standards of care through accreditation by the Accreditation Commission of Health Care (ACHC).

Requirements

Active, unrestricted Advanced Practice license (NP or PA)
Minimum of 2 years of experience as an Advanced Practice Provider or equivalent clinical role
Minimum of 5 years nursing experience including home care or closely related service
Clinical research experience as a Sub-Investigator or related research role.
Minimum 1 year experience preferred
Demonstrated experience in clinical leadership, supervision, or regional operations.
Minimum 3 years management experience preferred
Strong knowledge of GCP, ICH guidelines, HIPAA, and healthcare regulatory requirements
Excellent communication, organizational, leadership, and critical-thinking skills
Ability to travel regionally and nationally as required
Proficiency with Microsoft Office Suite and electronic clinical research systems

Nice To Haves

Prior experience supporting multi-site or mobile clinical trials
CITI, GCP, and IATA certifications
Experience with performance improvement, budgeting, or regional operations

Responsibilities

Serve as Sub-Investigator under delegated authority, supporting assigned Principal Investigators and virtual PIs in the conduct of clinical trials.
Execute clinical trials in accordance with study protocols, GCP, ICH guidelines, federal and state regulations, and organizational SOPs.
Perform pediatric, adult, and geriatric participant visits including medical history, medication reconciliation, physical exams, procedures, and education.
Screen, prescreen, and confirm participant eligibility in compliance with HIPAA and protocol requirements.
Administer investigational products, medications, vaccines, and perform clinical procedures (e.g., phlebotomy, ECGs, lab processing) within scope and delegation.
Monitor, assess, document, and report adverse events, serious adverse events, protocol deviations, and safety findings in a timely manner.
Support study start-up, vendor coordination, recruitment strategies, subject scheduling, regulatory documentation, data entry, query resolution, and study close-out activities.
Ensure ALCOA+C documentation standards and data quality are consistently met.
Participate in audits and inspections to ensure accuracy, integrity, and compliance of research data.
Support community engagement and recruitment initiatives across diverse populations
Provide regional leadership and oversight for nurse-led clinical services and mobile health units.
Direct, supervise, mentor, and develop Nurse Case Managers and clinical personnel to ensure safe, effective, and compliant care delivery.
Oversee regional staffing models, productivity, scheduling, and workforce planning.
Manage regional operational and fiscal performance in collaboration with administration.
Ensure compliance with federal, state, and local healthcare regulations, Nurse Practice Acts, OSHA, and company policies.
Ensure availability, maintenance, and safe operation of clinical supplies, equipment, and mobile units.
Review clinical and operational documentation for accuracy, completeness, and timeliness in compliance with all applicable policies and regulations.
Ensure 24-hour clinical coverage and appropriate on-call support where required.
Develop and maintain strong relationships with community providers, referral sources, and regulatory entities.
Lead and participate in performance improvement initiatives informed by research and operational data.
Identify operational risks, compliance gaps, and opportunities for improvement and implement corrective actions.
Collaborate with Quality, Compliance, Research, and Operations teams to align policies, procedures, and training.
Analyze regional and research metrics to support continuous improvement in participant safety, data quality, and operational efficiency.
Support feasibility assessments for new studies from both a clinical and operational perspective.
Serve as a clinical and operational liaison between research teams and regional leadership.
Perform other duties as aligned with organizational mission, vision, and values