Regional Director Business Development

TheKey

21h

About The Position

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. TheKey is the comprehensive care solution for seniors who wish to age well in their home. The company offers concierge-level care management and dependable in-home assistance to seniors across over 150 locations throughout North America. A mission-driven organization, the Company’s dedicated experts proudly assist thousands of clients in optimizing their quality of life as they “age in place” in the comfort of their homes. The holistic approach to care is based on the lifestyles of the longest-living people in the world and promotes a healthy mind, body, and spirit. TheKey prides itself on its people and is seeking exceptional talent to join our team. TheKey continues to expand its reach in helping more families with all they need to allow their aging loved ones to live well at home. Building upon a legacy of excellent customer service, innovation and great people, TheKey is just getting started on the impact the organization can make on the community.

Requirements

Bachelor's degree preferred
Proven track record of successful business development and sales leadership in the homecare or healthcare industry.
Strong understanding of homecare services, market trends, and regulatory requirements.
Excellent communication, negotiation, and interpersonal skills.
Leadership experience with the ability to inspire and motivate a team.
Results-oriented with a focus on achieving and exceeding revenue targets.
Familiarity with CRM software and other relevant tools.
Ability to travel
Ability to lift and carry up to 15-20 pounds
Ability to sit, stand and walk for prolonged period of time throughout the work day
Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Responsibilities

Strategic Leadership and Partnership: Foster collaborative partnerships with operations and the sales team to devise and implement strategic growth initiatives within the region, ensuring the attainment of business objectives.
Lead and guide the regional sales team in promoting TheKey's services across various service lines, with a focus on meeting and exceeding revenue targets.
Field Presence: Dedicate a significant portion of time (60%) to fieldwork, emphasizing on-the-job coaching, mentoring, and professional development of the sales team.
Performance Management: Conduct regular assessments of team members' performance, ensuring accountability in surpassing growth Key Performance Indicators (KPIs) and achieving set goals.
Recognize and nurture high-potential individuals within the team, providing comprehensive support in areas such as onboarding, ongoing training, performance enhancement, and career progression.
Market Positioning: Guide the sales team to effectively target and engage with the ideal client profile, aligning with company goals.
Work in tandem with the operations team to sustain and enhance our market standing as a leading, premium service provider.
Client Intake and Retention: Collaborate closely with operations to optimize the process of client acquisition and retention.
Referral Source Evaluation: Conduct thorough evaluations of both new and existing referral sources, identifying and capitalizing on the most lucrative growth opportunities.
Partnership Building: Establish and maintain strategic relationships with key stakeholders to enhance brand visibility and foster new business opportunities.
Company-wide Initiatives: Actively participate in Monthly Operating Reviews and strategic meetings with the Executive Team, representing the sales division for the region.
Engage in and contribute to company-wide and regional initiatives, supporting broader organizational goals and strategies.