Regional Data Integrity Center Pricing and Support

Kroger•Cincinnati, OH

17h

About The Position

Provide administrative support to assist the Regional Data Integrity Center (RDIC) in executing daily activities to achieve department goals/objectives. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. Responsibilities - Oversee/direct the daily tasks of others - Assist in developing department associates by working with them to accomplish tasks and suggesting methods for improvement - Provide assistance in handling adverse situations, such as team member and customer disagreements, to effectively complete the job at hand - Promote a strong team-building atmosphere - Develop/maintain strong working relationships with division and General Office-level merchandising departments and retail stores - Provide accurate, complete and timely support and data entry assistance for issues involving pricing input, scale management and shelf tags - Provide leadership and development assistance to team members - Create and maintain support for the intranet News & Notes articles - Maintain execution/support for shared Outlook email boxes - Provide point of sale (POS) troubleshooting, overrides and user support - Request, test and approve fixes/enhancements via user accepted testing (UAT) - Resolve store pricing, scale and shelf tag data integrity issues - Develop and maintain best practices for RDIC teams - Must be able to perform the essential job functions of this position with or without reasonable accommodation

Requirements

Proven ability to lead others
Ability to perform tasks with a high degree of accuracy and a strong attention to detail
Experience as a regional specialist with pricing/support experience
Excellent organizational skills
Proficient oral/written communication skills
Customer service oriented
Highly motivated self starter
Broad knowledge of Merchandising/Loyalty departments, Vestcom and data integrity systems
Proficient Microsoft Office and Kroger mainframe skills

Nice To Haves

Regional or department specialist
Proficient with pricing systems
Customer Service experience
Experience in Merchandising, Operations and/or Procurement departments

Responsibilities

Oversee/direct the daily tasks of others
Assist in developing department associates by working with them to accomplish tasks and suggesting methods for improvement
Provide assistance in handling adverse situations, such as team member and customer disagreements, to effectively complete the job at hand
Promote a strong team-building atmosphere
Develop/maintain strong working relationships with division and General Office-level merchandising departments and retail stores
Provide accurate, complete and timely support and data entry assistance for issues involving pricing input, scale management and shelf tags
Provide leadership and development assistance to team members
Create and maintain support for the intranet News & Notes articles
Maintain execution/support for shared Outlook email boxes
Provide point of sale (POS) troubleshooting, overrides and user support
Request, test and approve fixes/enhancements via user accepted testing (UAT)
Resolve store pricing, scale and shelf tag data integrity issues
Develop and maintain best practices for RDIC teams
Must be able to perform the essential job functions of this position with or without reasonable accommodation