Regional Customer Solutions Sales Manager
About The Position
The Regional Customer Solutions Sales Manager is responsible for accelerating regional revenue growth by strengthening sales performance, advancing strategic opportunities, and aligning business development efforts with operational capabilities. Regional Business Development teams report directly to the Regional Customer Solutions Manager, who drives growth through strategic coaching, sales leadership, and pipeline accountability. The Regional Customer Solutions Manager will also be responsible for maintaining an active personal pipeline, engaging directly with customers in complex or strategic opportunities that require senior-level sales expertise. The RCSM engages directly in complex or high-value opportunities including: Multi-service (Turnkey) solutions, Multi-location customers, Strategic or high revenue accounts, Opportunities requiring coordination across operations and technical teams. The RCSM acts as a regional solutions resource, helping translate customer challenges into compliant and operationally executable environmental service solutions.
Requirements
- 5+ years of experience in business to business(B2B) sales, industrial services, or environmental services.
- Proven ability to develop business and close complex opportunities.
- Strong communication, negotiation, and relationship-building skills.
- Experience mentoring or coaching sales professionals.
Nice To Haves
- Experience in environmental services, waste management, or industrial services preferred.
- Experience working within matrixed organizations preferred.
- Familiarity with CRM-based pipeline management and sales forecasting preferred.
Responsibilities
- Partner directly with the Director of Operations to execute regional commercial strategy.
- Drive regional sales growth by supporting business development efforts and identifying opportunities for new accounts and service expansion.
- Align sales initiatives with operational capabilities to ensure successful project execution.
- Partner with branch leadership to expand services within existing customer relationships.
- Provide ongoing coaching and mentorship to Sales Representatives.
- Support representatives in prospecting strategy, opportunity qualification, and closing techniques.
- Conduct ride-along site visits, joint customer meetings, and proposal support when needed.
- Reinforce consistent pipeline management and accurate CRM usage.
- Monitor pipeline health and opportunity progression across the region.
- Lead regular sales reviews to ensure focus on high-value opportunities.
- Provide insight to leadership regarding market trends, competitive dynamics, and identifying growth opportunities.
- Maintain an active personal pipeline and close strategic opportunities.
- Develop relationships with key regional customers and decision-makers.
- Pursue large or complex opportunities that benefit from senior-level engagement.
- Performs other job-related duties as assigned.
Benefits
- Comprehensive Medical, Dental, and Vision Coverage
- Mental Health Support Programs
- Supplemental Benefits - Accident, Critical Illness, etc.
- Access to a company provided Employee Assistance Program
- 401(k) with Company Match
- Life Insurance and Disability Coverage
- Paid Time Off (PTO)
- Paid Time Off increases based on years of service
- Holidays - seven (7)
- Floating Holidays - two (2)
- Access to Online Learning Platforms
- Annual Conference and Workshop Allowances
- Work Boot Program
- Team Building Events
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
11-50 employees
