REGIONAL CUSTODIAL MANAGER

Compass Group•Phoenix, AZ

About The Position

SSC Services for Education is known for our expertise, commitment, and value; and we at SSC truly believe that our people are our greatest asset. By utilizing our associates’ knowledge and experience alongside SSC’s extensive training, providing supportive management, and offering unparalleled wage and benefit packages as well as career advancement opportunities, we have developed a workforce that differentiates us from our competitors. SSC Services for Education is a Nationwide Best in Class Facility Service Provider. As a member of Compass Group, North America, we want you to be as great as you can be. We empower our associates to direct their own future, keeping them confident that we support them every step of the way. As a result, our associates embody greatness through their actions, natural passion for quality, and a can-do attitude. The opportunity for greatness is real at SSC and throughout the Compass world. This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected]. Job SummaryAre you ready to join a team committed to excellence in facility management? Are you passionate about creating safe, clean, and welcoming environments where every individual can thrive? If yes, then our Resident Regional Manager role is perfect for you! Working as the Resident Regional Manager of Custodial Operations, you will serve as the primary representative of SSC to multiple K-12 education client acccounts. Your responsibilities encompass a wide array of critical functions sought at ensuring operational efficiency and client satisfaction. Duties also extend to personnel management, including hiring, training, development, succession planning, and mentoring of team.

Requirements

Bachelor’s Degree preferred or equivalent work experience
3-5 years of relevant management experience
Demonstrate outstanding communication, capable of successfully communicating with customers at every level of the organization.
Must possess a detailed knowledge of contract administration and office procedures
Exhibit a strong grasp of general business principles and practices, showing proficiency in areas such as financial management, planning, and operational optimization
High customer service and quality demeanor
Valid driver's license, ensuring safe operation of company vehicles in accordance with traffic laws and conditions.

Responsibilities

Demonstrates good rapport and strategic alignment with our clients as well as a much larger role in administrative functions
Focuses on the needs and requirements of the client using service based solutions and standard processes.
Cultivate and champion strong client relationships, consistently seeking to maintain high levels of customer satisfaction that guarantee account retention and foster long-term partnerships.
Coach, lead, and mentor managers
Prepares and implements departmental goals and objectives
Supports analysis of department’s financial data and statistics
Performs other duties as assigned