Regional Credit Specialist

Wolverine World Wide • Rockford, MI

136d

About The Position

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage and inspire our consumers - every step of the way. Wolverine Worldwide is a Great Place To Work® Certified™ company, underscoring its commitment to prioritizing employee experience and cultivating an amazing company culture across its U.S. operations. The Great Place To Work Certification distinguishes employers that prioritize employee experience, based on employees' survey feedback on trust, camaraderie, and appreciation in the workplace.

Requirements

• Associates degree in Accounting, Business, or Finance, or equivalent work experience.
• Prefer experience in a wholesale credit, receivables or finance environment.
• Excel, Word, SAP, HIGH RADIUS experience preferred.
• Strong oral and written communication skills.
• Good time management skills with ability to work independently on multiple tasks.

Responsibilities

• Maximizes collection efforts to timely collect customer receivable balances and improve cash flow.
• Monitors the extension of credit lines and releases orders in accordance with established policies, practices, and procedures in a timely and efficient manner.
• Investigates customer short payments and analyzes claims for validity.
• Communicates with customers on upcoming and past due invoices.
• Analyzes reports to make ship/hold decisions based on department procedures.
• Analyzes order flow assignment to ensure orders are released/held when appropriate.
• Communicates directly with customers, sales force, and brand personnel regarding order release, payment negotiation, unapplied payments, and other inquiries.
• Follows up on open residual items remaining on customer accounts after cash application, and classifies each with the appropriate deduction code and root cause.
• Researches occasional deductions, overpayments, credit requests and determines appropriate resolution.
• Reviews severely delinquent accounts and recommends them to be placed with a Collection Agency in accordance with established guidelines.
• Advises supervisor of uncollectable balances and processes charge-offs.
• Performs duties consistent with the company's AAP/EEO goals and policies.
• Performs other duties as required/assigned by manager.

Benefits

• Flexible, hybrid work schedule, with three days in office and two days remote.

What This Job Offers

• Industry: Leather and Allied Product Manufacturing
• Education Level: Associate degree