Regional Credit Manager

Lowe's Home CentersLos Angeles, CA
1d

About The Position

Key Responsibilities Coaches, motivates, and trains key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction. Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products. Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans. Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary. Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices. Escalates, manages and reports control issues with urgency and transparency. Must live in Los Angeles, CA.

Requirements

  • Bachelor’s degree Business, Communications or related field or equivalent years of experience in lieu of education requirement, if applicable
  • 5 years retail operations/sales/credit services experience
  • 8 years combined experience in retail sales or credit/financial services in lieu of degree and other experience requirements.
  • Must live in Los Angeles, CA.

Responsibilities

  • Coaches, motivates, and trains key store personnel in partnership with local store leadership (store managers, department supervisors) on effective techniques to drive credit card sales through every store transaction.
  • Partners with the Divisional Credit Manager and peer Regional Credit Managers, to identify best-in-class industry approaches to grow retail sales through Lowe's credit products.
  • Monitors, tracks and trends credit sales results in each assigned district using data provided by the Credit Field Team Sr. Analyst and advises store leadership on progress against store credit sales plans.
  • Develops and maintains relationships with regional and store leadership and business partners within the assigned territory, to resolve issues as necessary.
  • Drives compliance with applicable laws, rules and regulations, adhering to policies, while applying sound ethical judgment regarding personal behavior, conduct and business practices.
  • Escalates, manages and reports control issues with urgency and transparency.
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