Regional Community Supervisor - Houston, TX

Valiant Residential • Dallas, TX

188d

About The Position

We are Valiant Residential, bold and resolute in our dedication to providing the best in next-generation property management. As a company founded by former property owners and asset managers, we are uniquely attuned to the needs of property owners and residents. We have invested more than 37 years in developing a premier platform for the clients we serve. Whether starting from the acquisition stage or transitioning into a management change through the investment lifecycle, we have a strong track record of delivering long-term returns to our clients. At Valiant Residential, we live by our mission to innovate property management by developing prosperous partnerships and cultivating compassionate people driven by a Valiant spirit. We are seeking a Regional Community Supervisor who will be responsible for overseeing property operations and ensuring compliance with company policies.

Requirements

• Demonstrate ability to multi-task and meet various deadlines.
• Exceptional scheduling and organizational skills.
• Computer literate, specifically MS Word, Excel (advanced level preferred), and Outlook for Windows.
• Exceptional Written and oral communication skills.
• Must maintain an operational vehicle and possess valid automobile insurance at all times.
• Knowledge of Yardi Residential is preferred.
• Knowledge of Fair Housing laws.
• Knowledge of revenue management software is preferred.
• Minimum three years experience supervising others, preferably on-site.
• Ability to manage finances and work within a budget.
• Minimum five years of on-site multifamily management experience.

Responsibilities

• Preserve the Company’s Core Values and Mission Statement.
• Responsible for hiring, training, supervising, developing, and terminating all on-site personnel.
• Ensure staff compliance with company policies and procedures (including disciplinary action, if necessary).
• Oversee day-to-day property operations and monitor revenue and expenditures.
• Provide the highest customer service to on-site staff, residents, prospects, and vendors.
• Develop existing and new relationships with clients.
• Sustain high occupancy standards through online reputation management, effective marketing efforts, and excellent resident relations.
• Review and negotiate service contracts.
• Assist in property acquisitions and due diligence.
• Create and successfully implement capital and operational budgets.
• Handle and/or assist with any resident problems the Property Manager cannot solve.
• Attend all scheduled inspections and reviews.
• Audit resident files on a regular basis, paying attention to proper documentation and ensuring compliance procedures are being followed.
• Maintain reasonable awareness of relevant laws and agency regulations, including, but not limited to, fair housing, sexual harassment, disability accommodations, and landlord-tenant relationships.
• Inspect the properties regularly for safety hazards, property damage, and needed repairs by maintenance staff.
• Make recommendations for major physical repairs, replacements, and improvements.
• Assist property managers and corporate accountants in preparing monthly financial accounting reports and explaining budget variances.
• Assist Property Manager with preparing management plans, marketing plans, vendor contracts, and budgets.
• Approve invoices for payment that exceed maximum spending amounts allocated to site staff.
• Ensure payroll information is reported to the corporate office on time.
• Other duties not listed above as directed by the Regional Vice President.

Benefits

• 3 Medical Plans to choose from (1 plan is free to team members)
• Dental
• Vision
• Life Insurance (free to team members)
• Voluntary Life Insurance and Ancillary plans for purchase
• 401k plan with Company match
• PTO (personal time off)
• Sick Time
• Floating Holidays (2 per year)
• Your Birthday off with pay

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees