Regional Coach Southland Valley Central Coast

Wells Fargo Bank•Pasadena, CA

2d•Hybrid

About The Position

Wells Fargo is seeking a Regional Coach for their National Branch Growth & Enablement within the Consumer Banking and Lending division. This role focuses on improving branch network performance (productivity, efficiency, customer experience) through scalable workshops and targeted coaching for new District Managers. The coaching and workshops will cover management routines, behavior skill development, affluent and small business activities, and partner referrals.

Requirements

5+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Ability to travel approximately 50-75% of the time
Reliable transportation is required
This position is not eligible for Visa sponsorship
Candidates must have flexibility to travel throughout the region as required.

Nice To Haves

Strong working knowledge and understanding of how the bank branches operate
Understanding of the Behavior Framework and its role in improving branch performance
Expert knowledge of the Behavior Framework, Management Cycle, and affluent activities, and how each drives improved customer experience and business growth
Strong understanding of Branch P&L and scorecard metrics, can spot areas for improvement, and is skilled in using data to prioritize high‑impact opportunities
Proven ability to coach and influence across multiple levels - driving behavior change, supporting large‑scale training initiatives, and guiding effective prioritization and skill execution without direct authority
Ability to explain the “why,” demonstrate and coach behaviors, practice with employees, and guide effective execution to support development and success
Proven written, verbal, and presentation skills, including dynamic and engaging workshop facilitation to build employee knowledge and skills
Strong organizational and prioritization skills, with the ability to meet deadlines and perform under pressure
Effectively manages multiple tasks and engages stakeholders while staying agile to changing priorities

Responsibilities

Coordinate logistics and facilitate pre-developed workshop content in person (and at times virtually), to support skill, knowledge, and execution of the Behavior Framework, Management Cycle, affluent and small business activities, partner products, and other priority topics.
Conduct branch visits to coach the Behavior Framework, Management Cycle, and affluent activities with select District Managers (i.e. new District Managers identified by Regional Executives) to support their understanding and execution of the Behavior Framework, Management Cycle, affluent and small business priorities, and other focus areas.
Identify opportunities and align with Regional Executives and District Managers, leveraging workshop/branch observations and feedback to implement simple actions to boost success.
Serve as the lead resource on effectively executing and leveraging the Behavior Framework, Management Cycle, affluent and basic small business activities, and partner referrals.
Support District Managers in facilitation of District Manager-led Branch Manager meetings.
Serve as a key consultant for Regional Executives and District Managers during performance evaluations of Branch Managers and other bankers.
Support customer and employee-facing pilots and rollouts, as needed, including collecting feedback and evaluating effectiveness.