Regional Certified Medical Assistant Remote

UnityPoint Health • Cedar Rapids, IA

92d

About The Position

This position is responsible for the regional support and management of clinical tasks through central work of the Epic in basket messaging system. Responsibilities include but are not limited to managing work queues related to overdue and expiring patient orders, results, and patient messages. This role will work Regional Medication Prior Authorizations and work closely with the clinics to ensure timely follow up to patient tasks. This position requires on-site training in Cedar Rapids, Iowa for 3-6 months. Training would be during standard hours, M-F 8a-5p. Once trained, evenings and weekends remote are an option.

Requirements

• Graduate of an accredited program for Medical Assistants.
• 3-5 years of experience as a Certified Medical Assistant will be considered as an alternative requirement if a graduate from a non-accredited program.
• Being a graduate of a registered Apprenticeship will also be considered as alternative minimum requirements.
• Computer data entry skills.
• Current CMA certification for Certified Medical Assistant from AAMA, NCCT, AMT, or NHS.
• BLS and Mandatory Reporter certification.
• Previous clinical experience in a medical setting.

Responsibilities

• Processing Health Maintenance items that need manual entry into Epic to contribute to quality metrics.
• Releasing orders entered by UnityPoint providers into Epic that are being completed at external service locations.
• Closing out referrals by importing files into charts and appropriately updating the Health Maintenance list.
• Managing a wide range of authorizations using third-party platforms, including Parachute, Amgen, CoverMyMeds, Availity, and more.
• Demonstrating competence in the clinical skills necessary to carry out assigned duties.
• Assisting in managing Epic in baskets including results, orders, and patient messages.
• Completing tasks within scope of certification, licensure and competency as delegated by provider to support patient care.
• Providing appropriate and timely documentation in the patient’s electronic medical record using standardized workflows and processes.
• Applying Nursing process (assessment, diagnosis, planning, intervention, and evaluation within licensure guidelines).
• Completing appropriate documentation in electronic health record from phone calls to facilities or patients when working task buckets.
• Ensuring the electronic health record is maintained according to office policy and workflow through both electronic and paper scanning of documents.
• Supporting team efforts in patient care delivery objectives.

Benefits

• Paid time off
• Parental leave
• 401K matching
• Employee recognition program
• Dental and health insurance
• Paid holidays
• Short and long-term disability
• Pet insurance
• Early access to earned wages with Daily Pay
• Tuition reimbursement
• Adoption assistance

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree