Regional Center Program Leader

Care Partners•Irvine, CA

5h•$110,000 - $120,000•Hybrid

About The Position

The Regional Center Program Leader is responsible for overseeing and expanding Care Partners At Home’s Regional Center-funded home care and respite programs. This role ensures operational excellence, vendor compliance, accurate reporting, and high-quality service delivery in partnership with Regional Centers, Service Coordinators, clients, and families.

Requirements

3+ years of experience in program management within home care, Regional Center services.
Familiarity with Regional Center systems, IPPs, and purchase of service processes.
Strong understanding of non-medical home care and respite workflows.
Excellent communication, organization, and relationship-building skills.
Proficiency with Microsoft Office; strong Excel reporting skills.

Responsibilities

Lead and manage daily operations of Regional Center-funded programs, including personal care and respite services.
Ensure timely intake, authorization setup, scheduling, and service delivery aligned with Individual Program Plans (IPPs).
Oversee client onboarding, caregiver assignment, and ongoing service coordination.
Develop and maintain SOPs, workflows, and quality improvement initiatives.
Monitor program performance, productivity, utilization, and growth metrics.
Serve as primary liaison with Regional Centers (e.g., Inland Regional Center, Regional Center of Orange County).
Maintain strong relationships with Service Coordinators, clients, families, and community partners.
Ensure compliance with vendor agreements, purchase of service (POS) authorizations, and Regional Center requirements.
Participate in meetings, audits, and performance reviews with Regional Center partners as needed.
Ensure adherence to the Lanterman Act, Title 17 regulations, and Regional Center vendor standards.
Oversee accurate documentation of authorizations, service hours, and utilization.
Ensure records meet Regional Center, DDS, and agency documentation standards.
Stay current on regulatory and policy changes and implement program updates as required.
Lead weekly and monthly operational reporting, including hours delivered, utilization, staffing coverage, and retention.
Identify trends, gaps, and opportunities to improve service delivery and operational efficiency.