Regional Business Development Manager

Fiserv • CA

112d • $78,500 - $167,100

About The Position

At Fiserv, the Regional Business Development Manager is a strategic relationship builder and growth driver. They manage a portfolio of existing client accounts, acting as a trusted advisor and the primary point of contact. Their focus is on retaining and expanding business by identifying upsell and cross-sell opportunities, delivering consultative solutions, and fostering long-term client relationships. Success in this role is measured by client retention, revenue growth, and customer satisfaction.

Requirements

• 4+ years of experience in managing client relationships and driving account growth.
• 4+ years of experience in strong consultative selling skills with the ability to align client needs with business solutions.
• 4+ years of experience in monitoring account health and resolving issues.
• Proficiency in Salesforce.
• High school diploma and/or equivalent military experience.

Nice To Haves

• 1-2 years of experience in Partner and Merchant Solutions or similar industries.
• Familiarity with Payments industry trends and competitive landscape.
• A track record of achieving revenue growth and upsell/cross-sell conversion targets.
• High client satisfaction scores (e.g., Likely to Recommend score of 4.5/5 or higher).

Responsibilities

• Managing and nurturing client relationships to ensure satisfaction, retention, and long-term value.
• Identifying and executing growth opportunities through upselling and cross-selling aligned with client goals.
• Delivering consultative solutions by understanding client challenges and recommending tailored products and services.
• Responding quickly to client inquiries and coordinating with internal teams to resolve issues and deliver results.
• Tracking and analyzing account performance, proactively addressing risks and identifying areas for improvement.
• Maintaining accurate records of client interactions and sales activities in Salesforce.
• Collaborating across departments to ensure a seamless and value-driven client experience.
• Staying informed on product updates, industry trends, and the competitive landscape to position offerings effectively.

What This Job Offers

• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees