Regional Business Continuity Program Lead - Americas

The Citco Group • Dallas, TX

11d

About The Position

Citco is a global leader in fund services, corporate governance and related asset services with staff across 50 office locations worldwide. With more than $1.8 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com The Regional Business Continuity Lead for the Americas is responsible for coordinating and administering the Business Continuity (BC) program across Citco’s offices in the region. This role ensures regional alignment with global BC strategy while managing day-to-day program execution, documentation, stakeholder engagement, and provision of administrative oversight. The role requires strong organizational skills, proficiency in business applications (Mainly Microsoft 0365 suite), and the ability to communicate, influence and work effectively with stakeholders across multiple levels of seniority. The successful candidate will combine program management disciplines with excellent communication and documentation practices to ensure consistent delivery of quarterly and annual business continuity objectives.

Requirements

• Experience in Business Continuity, Risk Management, Program Management, or related discipline.
• Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
• SharePoint administration and content management
• Excellent written and spoken English communication skills.
• Demonstrated stakeholder management experience across multiple organizational levels.
• Strong organizational, documentation, and time management skills.
• Ability to manage multiple priorities and deliver against deadlines.
• Experience working in a regional or global organization preferred.
• Familiarity with industry standards such as ISO/SOC2 preferred.
• Experience using emergency communication software (Onsolve, Alertmedia etc).
• Experience using BCP software (Riskonnect, Fusion Risk Management, etc.)
• Third level degree in Business, IT, Risk Management, or related field (or equivalent experience).

Nice To Haves

• Financial Services experience
• Salesforce administration and reporting
• Business Continuity certification (e.g., CBCI, ISO 22301) preferred but not required.

Responsibilities

• Coordinate and manage the Business Continuity program across the Americas.
• Support implementation of global BC standards, initiatives, frameworks, and policies at regional level.
• Track, report and assist local office’s progress with quarterly and annual BC deliverables. Including, but not limited to, the facilitation of risk assessments, business impact analyses, plan maintenance and testing.
• Drive continuous improvement of regional BC processes and documentation.

Benefits

• Citco offers a comprehensive and competitive total rewards package to support your career success and personal needs.
• Your base salary will be determined by several factors such as the role, experience, skillset, market conditions, etc.
• Furthermore, qualifying positions can participate in an annual discretionary bonus pool based on company profitability and individual contributions.
• Our comprehensive benefits package includes medical, dental, and vision coverage, short and long-term disability benefits, a retirement savings plan, tuition reimbursement, mental health and wellness support, parental leave, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level