Regional Branch Manager

The Brock Group•Cherry Hill, NJ

60d

About The Position

The Brock Group provides specialty craft and maintenance services to key industries across North America. We are dedicated to offering the safest and highest quality service and solutions. We view ourselves as partners with our customers, our employees and the communities in which we operate. Our performance-driven culture is led by having and developing the best people, the most efficient processes and the right tools for the job. Qualifications and Detail about the Position Broad Function This position reports directly to VP, Operations or Regional President, and is a regional resource and leader providing management and oversight to multiple Project and Site Managers for a specified geographical area. Ensures all assigned projects are delivered safely, consistently and effectively and are profitably managed and compliant. Supports building the Brock brand by providing world class service quality to all stakeholders. The position is accountable for Safety, Revenue, Growth, Margin, Productivity, Cost Control, DSO, AR, and Equipment Utilization at assigned accounts.

Requirements

Ability to work within a highly service-oriented team culture
Strong understanding of operational impacts on profitability
Understands the meaning and implications of key financial indicators
Uses financial analysis to generate, evaluate, and act on strategic options and opportunities
Manages conflict with a minimum of noise by integrating diverse views and finding common ground or acceptable alternatives
High degree of technical ability such as: read/interpret engineering plans, product knowledge, etc.
Ability and willingness to seek out areas for improvement and solve problems
Demonstrate courage to address difficult issues
Demonstrate good judgment in selecting methods and techniques for obtaining solutions
Proven communication and interpersonal skills, including strong leadership skills
Strong customer focus on relationship building
Strong organizational skills with ability to multi-task
High energy level, strong sense of ethics, discretion and adherence to process
Excellent knowledge of Microsoft Office Tools, such as Excel, PowerPoint, Project and Word
Ability to work with all levels of the Company
Ability to meet deadlines and work independently
Comfortable working in a hands-on environment
Ability to manage $30 million plus value of work annually
Bachelor's Degree and 5-7 years of project management experience
Supervisory experience with knowledge of employment practices (hiring and termination; discipline, attendance, employment regulations, pay practices, etc.)

Nice To Haves

PMP and PMI certification, or equivalent, desirable

Responsibilities

Promote, demonstrate and instill Brock's Bsafe and Bbest culture in all aspects of the business
Is a champion for safety and regulatory compliance
Ensure operational excellence and effective implementation of the company's strategies
Build strong cross-functional operating partnerships across the organization (as defined in role success profile)
Adopt broad business concepts and apply them to enhance profitability, grow the business, and set organizational policies
Accountable for Commercial Agreements process, from bid/RFP through completion of project to close out
Review analyses of activities, costs, operations, and forecasts data to determine department or division progress toward company goals and objectives
Oversee assigned strategic account management, product service lines, department and functional goals and budgets, and manages performance against those plans
Oversee/direct the assigned area's operation management with responsibility for multiple customers/accounts within the business unit, including P&L responsibility as well as business development responsibility
Accountable for completion of assigned jobs to region and customer satisfaction within defined profitability metrics and deadlines
Collaborate with Site and Project Managers on multiple projects and ensures scope, job efficiency and productivity
Develop and ensure compliance with annual operations and capital budgets
Support the process of continuous improvement initiatives to drive efficiencies, reduce cost and increase customer satisfaction
Play a key role in the development initiatives, including creating and maintaining relationships with key decision makers within assigned and/or targeted customers
Ensure that the responsibilities, authorities, and accountability of all direct subordinates are defined, understood and executed
Ensure that all organization activities and operations are carried out in compliance with Company policy and controls and local, state/provincial, and federal regulations and laws governing business operations
Ability to understand and interpret contracts and support the execution of change orders within limits of DOA
Develop and builds sales relationships within both Brock and the customer's organization by cross selling Brock's product and service offerings
Maintain communication with regional leadership and Business Development to ensure customers' needs are met
Assist in resolving customer issues/discrepancies
Ensure coordination of Regional Operations with Asset Management and Staffing on planning/scheduling
Work with Business Development and Estimating to oversee transition the job from sales to operations utilizing the Healthy Start process
Monitor project construction execution
Monitor KPIs and assist Project Managers in developing targets and corrective action plans when results are out of compliance
Ensure implementation and continually monitors project Quality Control plans
Ensure work processes and procedures are consistently applied on the project
Ensure compliance with Brock's procurement process in support of vendor evaluations
Collaborate with Regional Management and Project Controls to perform job tracking postmortem and lessons learned for continuous improvement
Conduct effective performance evaluations and mentor those with less experience
Challenge others to develop as leaders while serving as a role model and mentor