Regional Branch Manager - International Freight Forwarding
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About The Position
The Regional Branch Manager for International Freight Forwarding will be responsible for overseeing operations at the JFK Airport location in Springfield Gardens, New York, as well as other locations. This role requires a dynamic and experienced leader with a strong background in international freight forwarding. The successful candidate will manage a team of freight forwarding professionals, ensuring that all operations are conducted efficiently and in compliance with industry regulations. The position involves a significant focus on client relationship management, operational excellence, and financial performance, making it essential for the manager to drive revenue growth while maintaining high standards of service delivery. In this role, the Regional Branch Manager will lead and motivate their team to achieve departmental goals and objectives. They will provide guidance, coaching, and mentorship to maximize individual and team performance. The manager will oversee all aspects of branch operations, including cargo handling, documentation, customs compliance, and transportation logistics. They will ensure adherence to company policies, industry regulations, and quality standards, while also developing and maintaining strong relationships with clients, suppliers, and partners to enhance service delivery and drive business growth. The manager will be responsible for analyzing financial reports and KPIs to identify opportunities for improvement and optimization. They will also identify potential risks and develop mitigation strategies to safeguard operations and minimize disruptions. Compliance with all relevant laws, regulations, and industry standards governing international freight forwarding is crucial, and the manager will implement quality assurance processes to maintain the highest standards of service delivery and customer satisfaction. Additionally, the Regional Branch Manager will collaborate with senior management to develop and execute strategic plans and initiatives to achieve business objectives and expand market presence.
