Regional Billing Coordinator

Kindred Healthcare•Brentwood, TN

5h•Remote

About The Position

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary The Regional Billing Coordinator serves as the primary point of contact for assigned markets for revenue cycle operations related to charge posting, billing, accounts receivable follow-up, payment processing, and reconciliation activities. This role provides operational support, training, and oversight to hospital clinics and physician practices to ensure accurate billing, timely collections, regulatory compliance, and adherence to standardized revenue cycle workflows. The Regional Billing Coordinator collaborates closely with PMDS, facility teams, and corporate partners to resolve issues, prevent denials, and promote best practices across the region.

Requirements

Strong working knowledge of healthcare billing, claims processing, denials management, and payer requirements
Proficiency with electronic health records and practice management systems (e.g., athena, Cerner, eClinicalWorks or similar platforms)
Advanced proficiency with Microsoft Office applications, including Excel
Ability to develop, follow, and interpret written procedures and workflows
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills with the ability to train and influence clinic staff
Ability to work independently, manage competing priorities, and collaborate effectively across departments
Prolonged periods of sitting and computer use
Occasional lifting of materials up to 25 pounds
Visual and auditory acuity required for detailed data review and communication
Remote work environment with standard business hours, Monday through Friday
Periodic travel to healthcare facilities and offices within the assigned region
Exposure to typical office and healthcare administrative environments
High school diploma or equivalent required
Minimum of 3–5 years of medical billing or revenue cycle experience in a hospital-based clinic or physician practice environment required
Experience supporting multiple sites or regional operations preferred

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field preferred
CPC coursework or Certified Professional Coder (CPC) certification preferred
Prior experience working with PMDS or centralized billing models preferred

Responsibilities

Serves as the primary regional contact for revenue cycle follow-up related to charge posting, accounts receivable, payments, and patient account activities for hospital-based clinics and physician practices
Provides training, guidance, and ongoing support to clinic staff on front-end revenue cycle processes, including demographics and insurance entry, eligibility verification, authorizations, time-of-service collections, and provider credentialing impacts
Oversees and performs bank, payment, deposit, and cash reconciliation processes in coordination with clinics, PMDS, and accounting
Reviews clinic charge posting activities for accuracy, compliance, and adherence to established workflows; assists with charge posting where designated
Reviews, responds to, and resolves claim edits, front-end and back-end denials, and appeals where assigned; provides feedback and education to prevent recurring issues
Supports clinics and PMDS by responding to inquiries, researching missing EOBs, processing paper requests, posting patient payments, assisting with patient billing calls, and resolving returned mail or bad address issues
Assists with insurance and patient refund processing, including reconciliation between accounting systems and PMDS, monitoring unapplied credits, and tracking refund documentation
Oversees and monitors payer, provider, and departmental enrollment activities and ensures timely communication of changes to clinics, PMDS, and other stakeholders
Collaborates with PMDS and corporate revenue cycle partners to identify, share, and implement best demonstrated practices across the region
Ensures compliance with applicable federal and state regulations, payer requirements, and organizational policies
Participates in special projects and process improvement initiatives as assigned
Travels periodically to assigned markets as business needs require