Regional Area Director

Woodruff Property Management Company•Phenix City, AL

21d

About The Position

We are actively seeking an experienced Regional Director to lead and oversee our diverse portfolio of properties. In this leadership role, you will ensure the effective and efficient management of our properties, focusing on leasing, maintenance, tenant relations, and overall financial performance. Your ability to drive operational excellence and foster a positive team culture will be crucial to your success.

Requirements

Minimum of 3 years of experience as a Regional Property Manager in the multi-family industry.
Strong financial acumen with the ability to read, interpret, and update financial reports and statements.
Excellent interpersonal skills, enabling effective communication with residents, team members, peers, vendors, and property owners.
Proven leadership skills with the ability to delegate tasks effectively and manage a diverse team.
Ability to de-escalate and respond sensitively to customer service-related concerns.
Proficiency in Microsoft Word, Excel, and Outlook.
Comprehensive knowledge of Landlord/Tenant laws, GAA & NAA Lease, and relevant Fair Housing/ADA regulations.
Valid driver’s license and current automobile insurance.
Willingness and ability to travel across properties as required.

Nice To Haves

A college degree is preferred but not required.
ARM (Accredited Residential Manager) or CAM (Certified Apartment Manager) designation is a plus.
Experience with Entrata property management software is preferred but not required.

Responsibilities

Align with and support the organization’s mission, vision, strategy, and overall business objectives.
Promote a culture of continuous learning and professional development among team members.
Conduct ongoing performance reviews and analysis of each property to ensure alignment with business goals.
Develop, manage, and oversee the annual budget for each property within your portfolio.
Monitor and analyze monthly financial performance, including rent variations and market trends, to maximize property performance.
Maintain the physical integrity of assigned communities through regular site visits and inspections.
Foster and maintain a strong, positive relationship with property ownership, ensuring regular communication of key issues.
Ensure strict adherence to company policies and compliance with all government regulations (e.g., Fair Housing, ADA, OSHA).
Lead the recruitment, hiring, and retention of site employees, ensuring all training benchmarks are met.
Monitor and adjust marketing plans to align with market conditions and property goals.
Collaborate with Property Managers to address performance concerns, issuing Corrective Actions and Performance Improvement Plans (PIPs) as needed.
Provide strong support to Property Managers and their teams, ensuring they have the resources and guidance needed for success.
Address sensitive resident requests and concerns in a professional and timely manner.
Assist with the due diligence of new acquisitions and dispositions as needed.
Perform additional duties as assigned by senior management.