Centene Corporation-posted 2 days ago
Full-time • Manager
5,001-10,000 employees

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Manage client accounts through implementation and assigned accounts. Resolve day to day issues for clients and assist Account Executive on aspects of supporting client specific strategic plans. Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts Manage plan setup and benefit configuration of new and existing clients in PBM system Participate in new client implementation meetings, finalists meetings, conferences and tradeshows Develop contract amendments under the direction of the Account Executive Document appropriate client specific information in Salesforce.com Review reports and pharmacy benefit recommendations with clients quarterly and annually Ability to travel Performs other duties as assigned Complies with all policies and standards

  • Manage client accounts through implementation and assigned accounts.
  • Resolve day to day issues for clients and assist Account Executive on aspects of supporting client specific strategic plans.
  • Serve as the day-to-day contact for assigned accounts, interacting with client contacts to facilitate problem resolution and promote high client satisfaction
  • Work cross functionally with internal departments regarding client needs and requests, contractual obligations, work procedures, benefit change requests, and other elements of supporting assigned clients
  • Assist the Account Executive with account renewals, benefit enrollment meetings, and overall compliance with client contracts
  • Manage plan setup and benefit configuration of new and existing clients in PBM system
  • Participate in new client implementation meetings, finalists meetings, conferences and tradeshows
  • Develop contract amendments under the direction of the Account Executive
  • Document appropriate client specific information in Salesforce.com
  • Review reports and pharmacy benefit recommendations with clients quarterly and annually
  • Ability to travel
  • Performs other duties as assigned
  • Complies with all policies and standards
  • Bachelor’s degree in Business Administration, Healthcare Administration, related field or equivalent experience.
  • For Centene Pharmacy Services: 1+ years of pharmacy benefits management (PBM) experience required.
  • For non-pharmacy roles: 1+ years of sales or client/account management experience in healthcare preferred.
  • competitive pay
  • health insurance
  • 401K and stock purchase plans
  • tuition reimbursement
  • paid time off plus holidays
  • a flexible approach to work with remote, hybrid, field or office work schedules
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