Regional Aftermarket Manager

4Rivers Equipment LLC•Greeley, CO

23h

About The Position

Are you a team builder, a strategic thinker and results driven? Do you pride yourself on your leadership skills? This position drives the aftermarket initiatives of parts and service departments to ensure customer satisfaction throughout the entire buying process to keep them coming back time-after-time. 4Rivers is currently seeking candidates to fill an available full-time position. Partnering with 4Rivers Equipment means becoming part of an award-winning John Deere team. With locations spanning from Fort Collins, CO to El Paso, TX, we offer the opportunity for personal and professional growth within a fun and team-oriented work environment. At 4Rivers Equipment, our mission is to enhance the lives of our customers, business partners, and employees by being "Your Working Partner."

Requirements

High School Diploma or equivalent
General knowledge of heavy equipment technology
Minimum 5 years’ experience in a Heavy Equipment Parts Department
Previous supervisory or management experience
Strong communication, math, and analytical skills
Professional appearance
Team skills

Responsibilities

Optimize the Parts and Service Department processes to ensure internal and external customer satisfaction, growing profitable sales, exercising disciplined expense control, attracting and retaining outstanding talent and effectively engaging department personnel.
Encourages the creation of annual Parts and Service Department goals and budget, in alignment with the organization’s financial and operational objectives.
Develops and executes Parts and Service Department marketing plan and monitor monthly to ensure achievement of departmental goals.
Recruits, hires, develops, and retains key talent through training and individual development plans.
Coaching, counseling and training of members through use of Performance Reviews and Wage Reviews.
Takes the lead in sharing best practices and implementing common processes throughout their region.
Ensures the maintenance of the service physical plant and yard areas, mobile equipment, service vehicles, shop equipment and tooling.
Leads the positive and professional tone within the organization, with OEMs and customers.
Establishes training/learning paths for all parts and service personnel. Determine training programs to participate in based on training budget established in collaboration with Store Manager.
Ensures adherence to Parts and Service Department safety program.
Analyze parts process errors and implement corrective action.
Ensures adherence to corporate inventory performance objectives.
Comply with company policies and applicable governmental regulations.
Perform other duties as assigned.