Full Time Regional Admissions Coordinator (Hospice)
About The Position
Join Silverado Hospice Costal Valleys covering our Temecula areas and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services . Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Hospice services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities. We’re hiring a Hospice Regional Admissions Coordinator – a detail-oriented and compassionate professional who supports the admissions process for hospice and palliative care patients. This role blends administrative precision, empathy, and coordination to ensure a smooth and dignified transition into care. Be a difference-maker with a hospice care leader! You lead with empathy, organization, and professionalism. You’re dependable, emotionally intelligent, and thrive in a fast-paced, team-focused environment. You’re passionate about supporting patients and families with grace and efficiency during vulnerable moments.
Requirements
- High school diploma required; college coursework in business administration preferred
- Minimum 1 year of experience in customer service or inside sales
- Prior hospice or palliative care experience strongly preferred
- Typing speed of 50 WPM and proficiency in Excel, Word, and basic computer tasks
- Valid driver’s license, clean driving record, and current auto insurance required
- Reliable transportation and willingness to travel
- May be required to work outside regular hours based on patient needs
Nice To Haves
- college coursework in business administration preferred
- Prior hospice or palliative care experience strongly preferred
Responsibilities
- Manage data entry and maintain accurate admission tracking logs
- Coordinate hospital discharges and general admission processes
- Overcome initial objections to hospice and palliative care services
- Verify insurance and manage authorization processes
- Schedule staff to meet with patients and families in a timely manner
- Ensure intake documentation is completed per policy
- Participate in team meetings and collaborate with interdisciplinary staff
- Communicate empathetically with patients, families, and associates
- Remain calm and level-headed in emergencies and emotionally intense situations
- Perform other duties as assigned
Benefits
- 401(k) matching
- Health, Dental and Vision Insurance
- Flexible Spending Account (FSA)
- Paid time off
- Tuition reimbursement and professional development assistance
- Referral program
- Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
