Regional Administrative Manager

L.E.K. Consulting • Boston, MA

429d • $95,000 - $125,000 • Hybrid

About The Position

The Regional Administrative Manager at L.E.K. Consulting is a dual-role position that combines management responsibilities for a regional team of executive assistants and front office staff with direct executive assistant support for Managing Directors. This role is crucial for ensuring efficient administrative operations across regional offices while providing high-level support to senior executives.

Requirements

• Management experience with a proven track record of successfully leading a team of 5+ individuals.
• 7+ years of administrative experience supporting senior executives in professional services (e.g., Consulting, Legal, etc.) in a fast-paced, dynamic environment.
• Ability to maintain confidentiality and discretion.
• Excellent communication skills, both oral and written.
• Strong organizational skills, attention to detail, and ability to balance multiple projects simultaneously.
• Understanding of knowledge management and intellectual property concepts.
• Highly flexible team player with demonstrated professional maturity to prioritize and anticipate needs.
• Responsive and proactive with the ability to work well under tight deadlines and respond to rapidly changing demands.
• Strong organizational and analytical skills that reflect the ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.
• Ability to work with minimal supervision and maintain a high standard of confidentiality.
• Highly proficient technical skills including Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, SharePoint, etc.) and knowledge of Concur.

Responsibilities

• Source, hire and train the administrative team for the region.
• Oversee and develop a regional team of executive assistants and front office administrators (~10-12 individuals).
• Maintain coverage for the region with a hybrid schedule and daily in-office support.
• Allocate support for vacation, sick time, and reception lunch coverage.
• Solicit feedback for regional administrative team development.
• Organize and coordinate reviews for the administrative team in your region.
• Ensure that all offices are stocked and in order by directing the office facilitator.
• Monitor and project staff needs and identify opportunities for the future.
• Work directly under the Senior Administrative Manager to ensure training and staffing.
• Provide right arm support to 2-4 Managing Directors.
• Serve as gatekeeper for executive's calendar and time/space in the office.
• Prioritize conflicting needs and proactively follow up, often under tight deadlines.
• Manage extensive travel arrangements and coordination of all expense reporting.
• Maintain a system for recording expenses to streamline weekly expense report submissions using Concur.
• Manage documents needed for various meetings and decisions.
• Triage constant flow of requests and provide Managing Director(s) with organized sight into upcoming meetings, deadlines, and needs.
• Assess the urgency of situations and determine appropriate actions, monitor status of pending items, provide follow up, and keep management informed.
• Own and maintain key client activities within Sales Force.
• Perform ad hoc administrative work and projects as needed.

Benefits

• Performance bonus
• Profit sharing
• Hybrid work model

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees