Regional Administrative Assistant

Dialysis Clinic • Lexington, KY

378d • $37,440 - $52,000

About The Position

The Regional Administrative Assistant at Dialysis Clinic, Inc. plays a crucial role in supporting the Area Operations Director by managing various administrative tasks. This position is integral to ensuring the smooth operation of the clinic, focusing on patient care and compliance with regulations. The role involves maintaining medical records, assisting with billing, and providing clerical support to clinical staff, all within a nonprofit environment dedicated to individualized patient care.

Requirements

• High school diploma or general education degree (GED).
• Three to six months of related experience and/or training.
• Excellent communication skills.
• Demonstrated clinical excellence and ability to collaborate with care teams.
• Ability to problem solve effectively.
• Familiarity with medical terminology is preferred.
• Proficient with Microsoft Word and Excel.

Responsibilities

• Serves as the Medical Record Practitioner for the satellite clinic, ensuring proper maintenance, security, storage, and destruction of patient medical records in compliance with HIPAA.
• Answers phone calls, forwards them to the appropriate person, or takes messages as needed.
• Greets patients and visitors, directing them to their appropriate destinations.
• Creates memos, correspondence, reports, and other documents as requested.
• Maintains billing information for all in-center and transient patients, verifies patient insurance, and obtains pre-authorization when required.
• Keys daily flow sheets, generates reports, balances charges, and checks entries for accuracy.
• Assists Accounts Receivable personnel by notifying patients about delinquent accounts and in the collection of accounts as requested.
• Completes log of incoming checks and cash.
• Verifies patient status daily, including hospitalizations and missed treatments.
• Prepares new patient packets for new admissions and transient patients.
• Assists Nurse Manager, Area Operations Director, and clinical staff with clerical work as requested.

Benefits

• Comprehensive medical, dental, and vision benefits.
• Life and long-term care insurance provided at no additional expense to employee.
• Paid time off (PTO) including holidays.
• Extended Sick Bank (ESB) in addition to PTO for medical leave.
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent.
• Education reimbursement.
• Employee assistance program.
• Wellness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED
• Number of Employees: 251-500 employees