Regional Account Manager

James Hardie-posted 7 months ago
Full-time • Mid Level
Philadelphia, PA
Building Material and Garden Equipment and Supplies Dealers
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James Hardie Building Products Inc. is the North American leader in fiber cement home siding and exterior design solutions. Hardie products offer long lasting beauty and endless design possibilities with trusted protection and low maintenance. The company pioneered modern fiber cement building products and continues to invest in innovation to transform the industry. James Hardie is a high-performance organization, with an unwavering commitment to Zero Harm. The company proudly employs a diverse workforce of over 3,000 employees across operations in North America. The Regional Account Manager will work as part of a broader team to help enable customer retention through effective account management activities. This role will combine account management and targeting growth opportunities within the existing base. This role is a key sales position that requires effective management and execution of a territory plan, cross-functional ownership of all single-family segments inclusive of the channel, and working collaboratively with peers and management to successfully transition new accounts.

  • Maintain key influential identified customers in targeted geographies and defend our business with them.
  • Target growth opportunities within the existing base and collaborate with growth reps to successfully transition the accounts.
  • Support customers as they move to James Hardie products by eliminating barriers to conversion and creating a positive customer experience through all aspects of the transition.
  • Utilize CRM tools to drive informed decisions that enable additional volume growth year over year.
  • Execute segmentation to evaluate and assess the market and lead all aspects of the customer sales process while leveraging other resources to assist in solution development and implementation as necessary.
  • Cultivate relationships, grow networks, nurture leads, and identify targets.
  • Develop a solid understanding of company products, customer programs, and benefits.
  • Analyze and interpret data to drive decision-making in their market.
  • Host, lead and present in front of large audiences.
  • 3+ years of sales experience in a high-touch sales environment.
  • Prior track record of success in an account management role.
  • Able to convey construction expertise and knowledge at job sites.
  • Strong sales mentality and understanding of the sales process.
  • High level of organization, discipline, and self-structure.
  • Ability to effectively build relationships at all levels in an organization and in differing environments.
  • Valid driver's license required.
  • Bachelor's degree from an accredited program (preferred).
  • Travel 10-15% out-of-market travel.
  • Comprehensive low-cost co-pay medical insurance; as well as vision insurance benefits for every 30+ hour full-time employee. Insurance starts on day one!
  • Life insurance
  • Short-term and long-term disability insurance
  • 401(k) Retirement plan that will match 100% of employees saved dollars up to the first 6% of your salary
  • Paid Time Off
  • 11 paid holidays per year, paid vacation including Jury Duty and bereavement leave
  • Wellness Program
  • Employee Assistance Program
  • Parental Leave
  • Tuition reimbursement
  • Employee Stock Purchase Program
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