Regional Account Manager

Safariland

308d

About The Position

The Regional Manager's focus is developing and selling to the Law Enforcement and Public Safety agencies in the designated market.

Requirements

• Customer Service
• Meeting Sales Goals / Closing Sales
• Territory Management
• Negotiation
• Two or more years of law enforcement or emergency services sales experience
• Four (4) year degree or equivalent experience in Business Sales and Marketing
• Law Enforcement / Military Experience a plus
• Average at least 12 physical sales calls per week
• Set up at least two (2) regional vendor demonstrations per year
• Ability to present information to individual or groups and to communicate effectively
• Ability to handle and complete multiple projects within deadlines
• Must be able to meet sales goals and able to generate and close sales
• Must be skilled with personal computers, MS Office products and the Internet
• Detail and result oriented
• Ability to accomplish tasks and processes accurately and completely
• Ability to facilitate the flow of work for a process or a procedure
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to adhere to Company policies and procedures
• Ability to adhere to Company safety policies and procedures
• Must be able to present a clean, professional image
• Must be able to keep work environment clean, presentable, and safe
• Ability to pass criminal background check
• Must have a record of stability with employment history
• Must maintain a reliable personal vehicle
• Must have an 'owners not renters' mentality
• Must live in CT, RI, MA or NH

Responsibilities

• Service existing accounts, obtain orders, establish new accounts by planning and organizing daily work schedule to call on existing or potential customers
• Adjust content of sales presentations by studying the customer type and competitive environment
• Identify sales opportunities, assist in guiding the account to the correct product, request sales quotes from Customer Service
• Submit orders to customer service by referring to part numbers and agency purchasing guidelines
• Keep management informed by submitting activity and results reports
• Leverage the company CRM system daily to build and manage the sales pipeline, to inform revenue and demand guidance, to measure KPI's and optimize performance
• Utilize CRM data to analyze the marketplace, build pipeline business, develop deeper market penetration and seek to displace the competition
• Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Respond to customer inquiries within 24 hours
• Recommend changes in products, service, and policy by evaluating results and competitive intelligence
• Resolve customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management
• Responsible for establishing good working relationships with vendor reps and developing excellent product knowledge
• Maintain professional and technical knowledge by attending regional tradeshows and training events, reviewing professional publications and competitor's catalogs, establishing personal networks with key customers and vendors
• Contribute to team effort by accomplishing related results as needed
• Perform other duties as assigned by Management
• Reports directly to VP of Sales
• Manages regional sales budget

Benefits

• Medical, dental & vision insurance
• 401(k) with company match
• Employer paid life insurance and AD&D
• Employer paid disability
• Wellness program
• Adoption assistance
• Tuition assistance
• Employee assistance program
• Work life balance
• Paid time off (PTO), sick leave and paid holidays throughout the calendar year (consistent with relevant state law and company policies)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: Bachelor's degree