Regional Account Manager

Republic Services•San Jose, CA

37d

About The Position

POSITION SUMMARY: The Regional Account Manager is responsible for proactively maintaining and retaining relationships with existing customers for Environmental Solutions customers in an assigned territory and/or assigned book of business. Additionally, the Regional Account Manager is required to increase the level of penetration in their existing customer base by selling the full suite of Republic Services products. PRINCIPLE RESPONSIBILITIES: Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty. Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional products and services as appropriate to assigned existing customers. Performs contractual re-signs on existing customers to extend customer relationships and increase customer profitability where appropriate. Proactively communicates with or responds to customers in support of Company pricing initiatives. Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals. Works collaboratively with customer service and operations to ensure service requirements are communicated. Increases customer penetration by selling full suite of Republic Services products and services. Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress vs. goals and status of customer relationships. Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and similar activities. Collaborate with AR as requested to maintain customer collections within established payment terms. The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Requirements

Minimum of 1 year of relevant sales experience (required)
Valid driver’s license. (required)

Nice To Haves

Environmental/hazardous waste industry experience.

Responsibilities

Effectively maintains and retains existing customers by building effective long-term relationships and customer loyalty.
Develops and maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures, and offers additional products and services as appropriate to assigned existing customers.
Performs contractual re-signs on existing customers to extend customer relationships and increase customer profitability where appropriate.
Proactively communicates with or responds to customers in support of Company pricing initiatives.
Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals.
Works collaboratively with customer service and operations to ensure service requirements are communicated.
Increases customer penetration by selling full suite of Republic Services products and services.
Regularly meets with Sales Manager to review weekly customer retention and relationship activities, progress vs. goals and status of customer relationships.
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and similar activities.
Collaborate with AR as requested to maintain customer collections within established payment terms.