Regional Account Manager

VGM Group, Inc•Waterloo, IA

14d

About The Position

VGM Group is looking for a Regional Manager for their Midwest Territory of the United States: ND, SD, NE, KS, MN, IA, MO, WI, and IL. The Regional Account Manager (RAM) is a relationship driven, consultative sales professional physically representing VGM to members within a geographic region of the United States. The RAM’s primary functions are to: drive retention of current VGM members, build service offerings with these members,  develop and maintain vendor partner relationships, and prospect to obtain new members and expand VGM membership.     The RAM will be responsible for prospecting large and small HME providers and other recognized customers within their assigned territory. Ultimately tasked with building our brand and membership portfolio and increasing revenue year over year, commitment to in-depth knowledge of our service offerings and partnerships, as well as high-quality customer service, is crucial to success. The Account Manager must be a self-starter with strong communication skills, ability to close sales and desire to surpass membership goals. This is a fast-paced position requiring strong personal drive and commitment to succeed while working remote from the home office; frequent (weekly) travel is required with the role.

Requirements

Bachelor’s degree preferred
3+ years professional sales experience required
Crucial to success in the role is the proven ability to be a business and sales partner, forging relationships with members and colleagues built on reliability, trust and respect, promoting the ability to have in-depth business conversation.
Relationship driven with the competence to build a membership community through the demonstrated traits of involvement in professional networking groups and the ability to attract new members and bond with these members
Sound interpersonal, verbal and written communication skills required for the purpose of developing and delivering presentations as well as creating, composing and editing written materials
Client focused approach to work
Possess the ability to be independent in much of their function and to reach out when help is needed
Recognized proficiency to work well with others across the organization; demonstrating the ability to work cooperatively and build consensus
Proven attention to detail, follow-through skills, and problem-solving skills
Strong organizational and time management skills to prioritize heavy workloads to meet time sensitive deadlines
A flexible attitude with respect to work assignments and new learning
Solid working knowledge of Excel and Tableau and relevant software such as MS-office: Word, PowerPoint etc.)
Maintain a professional appearance and provide a positive company image to industry personnel and public alike
Operation of office equipment and using technology efficiently such as computers, phones, misc. office equipment
Regular overnight travel via car and plane
Working at a physical desk, moving about a home office as needed for work
Visual abilities to include reading, distance vision and peripheral vision

Nice To Haves

Multi-year experience in the healthcare profession, preferably HME
Bilingual in communication encouraged – English and Spanish preferred

Responsibilities

Recommend products and services to members based on their needs
Assist in onboarding of new members and provide ongoing support
Conduct business reviews with members
Strengthen current and develop new VGM vendor partner company relationships
Coordinate ongoing education on current issues relevant to members (i.e. webinars, presentations, web-based courses)
Author timely communications (i.e. eNewsletter) to keep members informed of the latest VGM and industry news, events and initiatives
Maintain the CRM; update contacts, track activities, manage opportunities and maintain client record
Manage a discussion board on the member portal to allow for peer-to-peer networking
Support members with questions and issues – know how and when to refer them for support elsewhere
Help to maintain departmental databases and spreadsheets for tracking purposes, including accruing status and resourcing information and monthly reports
Organize meetings and member trainings
Answer phone and email inquiries timely and accurately
Participate in marketing and industry educational events (i.e. seminars, trade shows)
Travel and meet with current and prospective members and vendors weekly
Represent VGM at tradeshows and industry events, etc., initiating relationship building and generating business leads to follow-up on.
Prepare and facilitate presentations when appropriate.
Maintain a positive, results oriented work environment, building partnerships and model teamwork, communicating to others in an open, balanced and objective manner