Regional Account Manager

Magid Glove and Safety Manufacturing Company, L.L.C.•Romeoville, IL

76d•Hybrid

About The Position

This job description in no way states or implies that these are the only duties to be performed by the Team Member(s) incumbent in this position. Team Member(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. . Magid Glove and Safety is a leading manufacturer and distributor of safety products and head-to-toe personal protective equipment (PPE). Over the last 78+ years, Magid has developed numerous innovative products that have revolutionized the safety industry, and we have played a significant role in enhancing safety standards worldwide. Magid is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. What Matters at Magid? YOU do! "The number one key to growth is having good people and that's what has driven us at every stage of the game." - Greg Cohen, CEO At Magid, we're not just passionate about safety, we're passionate about people. As an industry leader, we've built an innovative and collaborative environment where diversity is celebrated, ideas are valued, and personal and professional growth never stops. Are you a driven relationship-builder that thrives on helping customers and growing their business? Do you have a passion for turning customer needs into lasting partnerships? If you're looking for a career where your impact is recognized, your growth is supported and your success is celebrated, Magid is the place for you! Join us as a Regional Account Manager and become a key part of our mission to keep workplaces safe and efficient. In this role, you will drive profitable sales growth within an assigned territory and will manage an average portfolio of 1.4M+ revenue. This role is built for a self-motivated strategic relationship builder that thrives on delivering solutions that impact worker's safety.

Requirements

Strong communication and interpersonal skills with a focus on building lasting relationships.
Ability to identify customer needs and recommend appropriate solutions.
Results-oriented with a track record of achieving and exceeding goals.
Proficient in using CRM software and other sales tools.
Excellent organizational and time-management skills
Strong presentation skills
PC skills - Microsoft Office: Word, Power Point, Outlook and Excel
1+ years of experience in account management, inside sales, or customer relationship roles (B2B preferred).

Nice To Haves

Bachelor's degree preferred

Responsibilities

Build and maintain strong, long-lasting relationships with assigned accounts.
Serve as the primary point of contact for customers, ensuring their needs are met and exceeded.
Identify opportunities to upsell and cross-sell products and services that align with customer needs.
Develop strategies to increase revenue and drive year-over-year growth within assigned accounts.
Proactively engage with customers to understand their evolving needs and ensure satisfaction.
Implement strategies to retain high-value customers and reduce churn.
Act as a trusted advisor to customers by providing tailored solutions to address their challenges.
Collaborate with internal teams to resolve customer issues promptly and effectively.
Manage accounts transferred from the Business Development team and build strong relationships with these new customers.
Create and execute plans to nurture and grow new accounts.
Meet and exceed KPIs related to customer interactions, call time and value-added activities.
Maintain accurate records of customer interactions and account activities in the CRM system.