Regional Account Manager (AZ)

Spectrio•Phoenix, AZ

3d•Remote

About The Position

Position is based in Phoenix, AZ. It is FLEX remote where you will work from home while traveling to Dealership locations. As a leading provider of comprehensive digital signage solutions, Spectrio empowers clients to transform their business locations into modern, dynamic destinations for customers and employees. Headquartered in Tampa, Florida, and serving more than 150,000 global client locations across industries including automotive, healthcare, and financial services, Spectrio consistently ranks among the fastest-growing and largest companies in the Tampa Bay area. As part of the Tampa Bay Business Journal’s “Fast 50” and “Tampa Bay 200,” as well as being honored 11 times on the Inc. 5000. Spectrio’s digital signage software has received praise for its features and ease of use by reviewers on Capterra and G2, as well as winning multiple awards for creative content, technology, and innovation! For more information, visit www.Spectrio.com . Primary Objective: The Regional Account Manager will lead, manage and inspire the post-installation support and service phase of the client relationship and sales opportunity/revenue generation efforts with Spectrio clients and prospects. As the “face and voice” of Spectrio business partnerships are nurtured through timely, effective and value-added internal and external client communications by the regional account manager where client trust is established through the following traits: organization, confidence, discipline, accountability, professionalism, “student of the industry” mentality, respect for all and a strong desire to win.

Requirements

Outstanding attitude and proven work ethic
Excellent verbal, written and body language communication skills with attentive listening
Solid understanding of sales skills and techniques
Strong attention to detail with a client-centric focus
Efficient, structured time manager
Ability and willingness to travel within a multi-state region
Building successful, value-added client relationships through trust and confidence
Ability to embrace change, be flexible and adaptable to an ever-changing work environment
Driven, ambitious and coachable with a collaborative mindset
Strong understanding of automotive market trends, business tools and consumer behaviors
Minimum of 3 years automotive industry experience preferred
Established relationships and performance management experience within automotive dealerships preferred
Proficient in PC applications
Motivate and inspire
Bachelor's degree – business, marketing, communications or related field preferred
Account management experience in the automotive industry preferred
Driver’s license with good driving record required
Relevant work experience of 6-8 years with outside automotive sales, a plus
5 years of successful sales and marketing experience in the automobile industry, ideal
Must reside in the local market
Position is based in Phoenix, AZ. It is FLEX remote where you will work from home while traveling to Dealership locations.

Responsibilities

Partner and collaborate with dealer principals, general managers and dealership contacts to develop campaigns consistent with the overall dealership marketing plan
Remain current and knowledgeable on all Spectrio products and services
Understand competitive climate of similar Spectrio products and services
Establish productive, professional relationships with key decision makers in assigned customer accounts
Consistently meet with, educate and advise dealer principals and/or general managers on digital engagement platform best practices with consistent direct interface
Modify and ensure playlists are current and targeted to the dealerships’ goals, traffic patterns, dwell times, customer demographics, etc.
Measure, report and communicate on dealer satisfaction’s impact on client retention and renewals
Collaborate with the Spectrio Production Department to create and network digital assets and optimize user experience
Evaluate client experience and utilization across multiple channels for best practice sharing
Provide consistent feedback and perspective to upper management on competitive landscape
Act as a liaison between internal Spectrio client interacting departments and Spectrio client base
Launch and train on all product initiatives for new and qualified dealers
Inspect and report on installed equipment at regular intervals – TV screens, rack, media players, etc.
Report all technical and/or content issues through proper channels, communicate resolution to dealer principal, general manager and/or point-of-contact and ensure thorough follow-up to client satisfaction
Meet and/or exceed all designated key performance indicators on a monthly basis
Develop and plan proficient, effective and value-added client contact travel schedules
Adhere to all Spectrio branding and image guidelines, especially as it pertains to client collaboration
Other duties as assigned
Prospect new opportunities to turn over to RSMs
Determine sales prospect needs assessment, communicate value propositions and present Spectrio portfolio of products and services including, but not limited to the following: digital signage, DealerTV, ABN Live!, ABN Inspire!, DealerIT, Continuity Powered by 3CX Phone System and PlayNetwork
Successfully schedule sales presentations with “A” level decision makers in automotive or advertising environments
Identify up-sell opportunities and submit appropriate documents for implementation
Solicit referrals and testimonials from existing, satisfied clients
Assist with client follow-up on meetings, proposals, adjustments to proposals, collection of tailored information and CRM data entry
Work efficiently and productively in an independent role
Meet, or exceed, Spectrio Sales Standards of Excellence (SOE)