Regional Account Manager III, Multi-Life
About The Position
As a Multi-Life Regional Account Manager III , you will play a critical role in managing key client relationships and delivering exceptional service within Guardian’s Multi-Life team. This position will begin with a primary focus on Multi-Life Disability, and over time, you’ll have the opportunity to expand your expertise to include Life products, broadening your skillset and career growth. You Are A self-starter fueled by collaboration and complex problem solving. Able to transform conceptual thinking into actionable insights. Comfortable partnering across the company with underwriters, wholesalers, product creators, market developers, technology and service partners, and leadership. Driven by a desire to deliver exceptional experiences for employers, employees and producers. You Will Act as the overall relationship manager throughout the lifecycle of a case—from implementation through successful delivery of service administration for key Multi-Life accounts. Design and execute innovative, technology-driven enrollment strategies while balancing inventory and capacity needs with risk management strategies. Partner with sales, service, and technology teams, brokers, clients, and other members of the Multi-Life department to deliver tailored solutions. Manage critical relationships (both employer and producer) with strong communication, influencing, and negotiation skills. Collaborate across teams to evolve Multi-Life products for new audiences. Become an expert user of key systems including administrative tools, online enrollment, and execution. Support key Multi-Life projects during development and/or testing phases. Demonstrate self-awareness and embrace feedback for continuous improvement.
Requirements
- 3–5 years of Account Management experience, Insurance industry experience is preferred.
- Bachelor’s Degree and/or equivalent work experience.
- Strong Microsoft Excel skills and ability to quickly learn technology.
- Exceptional communication skills with the ability to influence and negotiate.
- Independent problem-solving and service recovery capabilities.
- Strong organizational skills and attention to detail.
- Ability to anticipate and exceed customer needs.
- Willingness to challenge the status quo and inspire change.
Nice To Haves
- Knowledge of the Multi-Life marketplace is a plus.
Responsibilities
- Act as the overall relationship manager throughout the lifecycle of a case—from implementation through successful delivery of service administration for key Multi-Life accounts.
- Design and execute innovative, technology-driven enrollment strategies while balancing inventory and capacity needs with risk management strategies.
- Partner with sales, service, and technology teams, brokers, clients, and other members of the Multi-Life department to deliver tailored solutions.
- Manage critical relationships (both employer and producer) with strong communication, influencing, and negotiation skills.
- Collaborate across teams to evolve Multi-Life products for new audiences.
- Become an expert user of key systems including administrative tools, online enrollment, and execution.
- Support key Multi-Life projects during development and/or testing phases.
- Demonstrate self-awareness and embrace feedback for continuous improvement.
Benefits
- At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
- Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
- Inspire Well-Being As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
- Explore our company benefits at www.guardianlife.com/careers/corporate/benefits .
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
