Region VP Administrative Services-Central

CommonSpirit HealthPhoenix, AZ
87d

About The Position

Located conveniently in the heart of Phoenix, Arizona, St. Joseph's Hospital and Medical Center is a 571-bed, not-for-profit hospital that provides a wide range of health, social and support services. Founded in 1895 by the Sisters of Mercy, St. Joseph's was the first hospital in the Phoenix area. More than 125 years later, St. Joseph's remains dedicated to its mission of caring for the poor and under-served. We are extremely proud to be a nationally recognized center for quality quaternary care, medical education and research. St. Joseph's includes the internationally renowned Barrow Neurological Institute, Norton Thoracic Institute, Cancer Center at St. Joseph's, Ivy Brain Tumor Center, and St. Joseph's Level I Trauma Center (which is verified by the American College of Surgeons). The hospital is also a respected center for high-risk obstetrics, neuro-rehabilitation, orthopedics, and other medical services. St. Joseph's is considered a sought-after destination hospital for treating the most complex cases from throughout the world. Every day, approximately 20 percent of the hospital's patients have traveled from outside of Arizona and the United States to seek treatment at St. Joseph's. U.S News & World Report routinely ranks St. Joseph's among the top hospitals in the United States for neurology and neurosurgery. In addition, St. Joseph's boasts the Creighton University School of Medicine at St. Joseph's, and a strategic alliance with Phoenix Children's Hospital. St. Joseph's is consistently named an outstanding place to work and one of Arizona's healthiest employers. Come grow your career with one of Arizona's Most Admired Companies.

Requirements

  • Master's Degree.
  • Minimum of seven (7) years of experience working in complex organizational environments, preferably health care.
  • Minimum of five (5) years of experience influencing and working closely with executive level leaders.
  • Experience in a health care or academic medicine environment with a proven track record of developing effective partnerships across diverse groups to organize and facilitate decisions and ensure implementation.
  • Excellent interpersonal skills with demonstrated judgment and diplomacy in working with diverse groups to address complex issues.
  • Ability to synthesize a large volume of data and information into an understandable and meaningful format.
  • Understanding and application of process improvement methodology, project management, organization and planning skills.
  • Ability to manage multiple priorities in a demanding and fast paced environment while meeting quick turnaround requirements.
  • Ability to manage and use discretion given the confidential nature of the position.

Responsibilities

  • Provides overall support for the operation of the Regional SVP's office.
  • Serves as a senior adviser to the Regional SVP and reports directly to the Regional SVP on a wide variety of administrative and executive duties, special projects and initiatives involving the Regional SVP's office and associated priorities.
  • Coordinates the execution of hospital projects undertaken by the Regional SVP as well as managing questions, concerns, issues and requests on the Regional SVP's behalf.
  • Works with all levels of leadership to identify and lead initiatives to ensure the region's ability to achieve and exceed Living Our Mission Measures, operational, and clinical excellence initiatives.
  • Serves as the liaison and point of contact for National services/functions/partners at the regional level of the organization.
  • Prepares and/or contributes to the preparation of reports, proposals, briefings, presentations and responses on hospital/market and strategic initiatives and/or issues.
  • Leads the development and management of the budget of the Office of the Regional SVP.
  • Prepares and facilitates communication from the Office of the Regional SVP.
  • Builds relationships to serve as a resource for the Regional SVP and point of contact as designated for hospital/market executive team to resolve issues and help move forward strategic priorities.
  • Participates in meetings with executives, administrators and others as needed and delegated.
  • Accurately represents the Regional SVP's position in internal meetings and discussions to help drive understanding and move decision making.
  • Attends executive meetings to ensure clear action items and follow-up after the meetings.
  • Participates in the development of leadership events, including strategic planning sessions, operational planning sessions, Leadership Conferences, Regional Executive Council retreats, etc.
  • Leads or co-leads discrete projects on behalf of the Regional SVP and the executive team.
  • Works with people at all levels of the organization, including National and Regional Executives, Market and hospital presidents, hospital leaders and staff to communicate the strategy and monitor and communicate progress on strategic initiatives.
  • Leads and facilitates basic operational and business process improvement projects involving systems and/or business processes to achieve business goals and operational and clinical objectives.
  • Assesses overall project and operational risks and develops mitigation plans; organizes and facilitates working teams guiding them in the development and delivery of work product; establishes and monitors project deadlines to ensure that the work is completed and all dependencies are considered; ensures communications between all the appropriate parties are effective and efficient; reports to the project owners and/or champions.
  • Designs, collects, and analyzes metrics/and data and provides written and verbal reports supporting critical decision making at the executive level.
  • Manages the administrative fellows and leads the Regional Administrative Fellowship Program including recruitment, onboarding and mentoring of Fellows.
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