Region Production Manager

Mechanics Bank • Seattle, WA

22h

About The Position

Mechanics Bank is currently searching for a Region Production Manager to join our team at our Seattle Administrative Office. The Retail Region Production Manager is responsible for the management of Retail Branches within a defined Region territory under general supervision of the Retail Production Senior Manager. Provides supervision to Retail Area Production Managers and oversees all aspects of production ensuring performance aligns with the Bank’s goals and standards, while ethically supporting the financial needs of our customers. Fosters a high performance culture. Creates a strategic plan for the Region designed to meet goals and objectives. Achieves sales goals and financial targets for the Region as assigned. May attend joint calling efforts with Retail employees and production partners. Collaborates with internal and external sales partners to maximize engagement and revenue. Supports internal sales campaigns and develops a motivational sales environment for all employees within the Region. Develops and delivers sales training and resources to support strategic initiatives. Closely tracks, manages and prepares reports on performance to goal for Areas and Branches within the Region. Responsible for all human resource related functions within their Region organization. Develops, identifies and promotes top performers. Ensures team member development and quality sales performance is a top priority in the branches. Creates inspection processes in branches with the intent to observe performance and provide coaching. Collaborates with Retail Operations Managers to support the delivery of exemplary customer service, FTE management, overall operational soundness, and collaborative support of the operational staff within the defined Region. Provides approvals and exceptions within stated authority for complex and potential high-risk transactions.

Requirements

• Bachelor’s degree preferred or equivalent combination of education and experience, High School Diploma or GED required.
• Minimum of 7 years of banking production and operations experience required.
• Minimum of 5 years of leadership experience required.
• Approximately 60 - 70% travel is required.
• Superior leadership skills to lead and motivate Retail Area and Branch Managers to achieve established goals.
• Develops and executes both vision and strategy to meet those goals.
• Thorough knowledge of standard banking services and products and banking internal operating policies and procedures.
• Ability to assess Retail Branches within the Region for actions to increase production, improve efficiency, reduce risk and improve operating quality.
• Subject-matter expert with regards to banking industry practices for small business and consumer credit, business and consumer products, and small business structures.
• Excellent interpersonal skills; demonstrated success managing and leading people.
• Develop and maintain effective relationships with peers.
• Excellent business development skills, particularly related to financial service products.
• Ability to communicate effectively with customers, team members and all levels of management.
• Ability to motivate employees to meet job expectations, demonstrate initiative, and achieve results.
• Excellent knowledge of current applicable Federal and State banking regulations.
• Ability to handle multiple tasks in a fast paced environment with quick turnaround and tight timeframes.
• Ability to influence others and handle conflicting requests.

Nice To Haves

• Sales Management certification preferred.

Responsibilities

• Responsible for all sales functions within the defined Retail Region.
• Monitor sales performance of branches to ensure production goals and performance initiatives are met.
• Prepares accurate performance reporting, including pipeline, forecasting, and campaign results.
• Develops and delivers recognition programs to support performance initiatives within Region.
• In support of Retail Production staff, meets with clients and prospects to grow business.
• Provides general management of a Retail Region, including developing and managing to a strategic business plan that aligns with Bank initiatives.
• Analyzes Region financial reports and adapts strategic plan accordingly.
• Monitors and controls cost of funds.
• Supports administrative functions of the Region and Retail Banking.
• Proactively identifies opportunities for enhancements within Retail processes, products, and resources.
• Provides supervision of Retail Area Production Managers and related organizational reporting lines, including all applicable human resource related functions.
• Creates and administers developmental programs within the region including employee development plans, career progression, observations and coaching, and recognition programs.
• Works closely with the Retail Operations Managers to ensure the Region is in compliance with all Bank policies, regulatory requirements, and FTE budget management.
• Ensures production staff contributes to the operational soundness of a branch.
• Reviews and provides approval for complex and potentially high-risk transactions.
• In collaboration with the Retail Operations Managers, ensures the Region develops and delivers a culture of exemplary customer service.
• Supports and addresses customer escalations.
• Collaborates with internal and external business partners to strategize and deliver production performance and meet customer financial needs.
• Develop training programs and resources to support employee attainment of sales goals with strict adherence to ethical standards.
• Partners with Learning and Development to adapt training programs to ensure team members in the region have the necessary tools and resources.
• Identifies and delivers opportunities to meet the Bank’s CRA service and lending objectives.
• Ensures active community participation within the Region and supports branches within their communities.

Benefits

• Medical, prescription, dental, and vision coverage for employees and their eligible family members
• Employer paid Employee Assistance Program, Life Insurance, AD&D, and Disability benefits
• Health Savings Account with employer contribution
• Healthcare and Dependent Care Flexible Spending Accounts and Commuter/Parking Benefit
• 401(k) and Roth 401(k) with company contribution
• 529 Education Savings plan, Tuition Reimbursement Program and Student Loan Assistance Program
• Supplemental Health plans, Voluntary Legal and Identity Theft Services
• 11 paid holidays, paid Sick days (accrual of one hour for every 30 hours worked), up to 25 paid vacation days, and 16 hours of paid volunteer time throughout the calendar year
• Free personal checking and savings account; Discounted rates on primary residence loan with $0 origination fees (restrictions apply)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 1,001-5,000 employees