REGION 10 FIELD OERATIONS SUPERVISOR (Senior Public Service Administrator, Opt.6)

State of Illinois-posted about 1 month ago

Full-time • Manager

Westchester, IL

251-500 employees

Executive, Legislative, and Other General Government Support

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The Illinois Department of Public Health is seeking a highly motivated individual to serve as Region 10 Field Operations Supervisor. This individual will administer and manage all field operations within Region 10, located in Northern Illinois, including licensure, federal and complaint surveys of long term care facilities. The Regional 10 Field Operations Supervisor is responsible for preparing and reviewing performance data, as well as developing performance improvement strategies which may include managing staffing levels and training needs. This individual will serve as supervisor.

Administers the implementation of the state licensure and federal certification survey process for long term care facilities within Region 10.
Directs, coordinates, and reviews the long-term care activities of the field supervisors ensuring that policies and procedures are consistent across work units and are aligned with the directives of the Division Chief and the Assistant Division Chief.
Serves as full-line supervisor.
Serves as the Department liaison with the long-term care provider industry, the public, other state agencies and federal officials regarding survey activities.
Develops and implements policy and procedures for field operation.
Meets and discusses the long-term care survey process with internal and external stakeholders.
Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Requires knowledge, skills, and mental development equivalent to completion of four (4) years of college.
Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in Public Health related programs.
Requires ability to travel in the performance of duties.
Requires appropriate, valid driver's license.
Requires ability to meet all agency vaccine/health-related polices and guidance.

Four (4) or more years of progressively responsible administrative experience in Medicare/Medicaid related programs.
Certified by the Centers for Medicare & Medicaid as having passed the Surveyor Minimum Qualifications Test (SMQT).
Four (4) or more years knowledge of state and federal regulations related to long term care facilities.
Three (3) or more years of supervisory experience.
Two (2) years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders.
Two (2) years of experience drafting, reviewing, and implementing policies and procedures.
Two (2) years experience with business communication with other agencies.
Two (2) years of experience in Word, Excel, PowerPoint and Smart sheets.

Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
Competitive Group Insurance benefits including health, life, dental and vision plans.
Pension plan through the State Employees Retirement System
Deferred Compensation Program - voluntary supplemental retirement plan
Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
10-25 days of paid vacation time annually (10 days for first year of state employment)
12 paid sick days annually which carryover year to year
3 paid personal business days per calendar year (pro-rated dependent on start date)
13-14 paid holidays per year
12 weeks of paid parental leave
Employee Assistance Program and/or mental health resources

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