Regal Houston Marq*E 23 - looking for Weekend and Evening Floor Staff - $13/hour + FREE Movies and discounted concessions

Regal Entertainment Group • Houston, TX

94d • $13

About The Position

Team members are classified based on individual theatre needs, and/or employee availability, as either variable hour, part-time fixed, part-time regular or full-time hourly employees whose primary responsibility is ensuring our guests receive exceptional service. Team members may be scheduled to work in the Box Office, Concession Stand, or as an Usher.

Requirements

• Completion of cast certification program as a cast member and as box office cashier or progress towards completion required
• Completion of any legally required state or local training for selling/serving alcohol if applicable
• Good public speaking skills
• Ability to perform calculations with speed and accuracy
• Ability to identify problems and gather relevant data
• Excellent communication skills with customers, co-workers, and management

Responsibilities

• Regular and consistent attendance
• Handling of emergency situations when called upon to do so
• General cleaning duties
• Compliance with our company dress code
• Operating POS system in Box Office, including handling cash drawer, credit cards, travelers' checks, gift cards, and redeemed tickets
• Upselling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX)
• Promoting the Regal Crown Club program
• Ensuring tickets are sold in accordance with the MPAA rating system and company policy
• Responding to phone calls and questions from guests
• Operating POS system in Concession, including handling cash drawer and concession stock inventory
• Operating, preparing and cleaning all concession related equipment
• Complying with all local, state and federal food safety laws
• Ensuring required alcohol certification and training are current where applicable
• Tearing tickets, collecting and depositing appropriate stubs, and directing patrons to their auditoriums as an Usher
• Inspecting backpacks and packages when applicable
• Managing crowd control and assisting guests in finding seats
• Conducting in-theatre inspections to monitor picture and sound quality
• Reporting to management any problems or unusual situations
• Cleaning auditoriums at the end of scheduled shows
• Monitoring the cleanliness and operation of theatre vending equipment
• Assisting with all opening and closing duties as assigned by management

Benefits

• Free movie passes and discounted concessions at any Regal location
• Eligibility to participate in 401(k) retirement plan with company match after reaching age 21 and completing six months of service

What This Job Offers

• Industry: Motion Picture and Sound Recording Industries