Refunds Specialist - Refunds

Hattiesburg Clinic • Hattiesburg, MS

1d

About The Position

The Refunds Specialist works insurance credit balances on the EMR system. The Refunds Specialist works undistributed and over-posted insurance credits as well as refund request from insurance payers. The Refunds Specialist will determine what has caused the credit and take appropriate action – for example, refund or submit corrected claims.

Requirements

• High school diploma or equivalent, required
• Ability to maintain strict confidentiality and handle sensitive information with discretion
• Highly organized and detail oriented; particularly in regards to time management
• Ability to prioritize key objectives while performing daily tasks as well as the ability to manage multiple duties simultaneously
• Excellent written and verbal communication skills
• Excellent interpersonal, negotiation and conflict resolution skills
• Computer proficiency and technical aptitude with the ability to effectively utilize applicable electronic systems and programs

Nice To Haves

• Knowledge of CPT and medical diagnosis coding, preferred
• Previous experience working credits, denials and appeals for various insurance payers, preferred

Responsibilities

• Works insurance credit balances on the EMR system.
• Works undistributed and over-posted insurance credits as well as refund request from insurance payers.
• Determine what has caused the credit and take appropriate action – for example, refund or submit corrected claims.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees