Refund Operations Specialist

Tesla • Fremont, CA

81d • $20 - $40

About The Position

We are seeking a Refund Operations Specialist to join Tesla's Finance Team. This role focuses on managing customer payments, processing refunds, and supporting automation initiatives to enhance operational efficiency. The position involves collaboration with various business units to ensure accurate financial transactions and resolve discrepancies, contributing to the overall success of Tesla's financial operations in a fast-paced environment.

Requirements

• Minimum 4 years of experience in an accounting or operations role
• Bachelor Degree in Accounting, or equivalent experience
• Bank and cash management experience preferred
• Ability to thrive in a fast-paced environment
• Proficiency in handling large datasets
• Expert skills in Excel, including pivot tables, VLOOKUP, and advanced functions
• Comfort with preparing journal entries

Responsibilities

• Actively support the processing and approval of refunds across different business units
• Handle daily processing of customer payments via credit cards, checks, and wires
• Support ongoing automation initiatives related to customer payment processes
• Assist with cleanup projects tied to accounts receivable and escheatment
• Resolve posting discrepancies related to aged checks
• Collaborate with team members to ensure accurate financial records
• Contribute to process improvements for enhanced efficiency

Benefits

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Motor Vehicle and Parts Dealers
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees